Job Summary

As a Sales Development Representative (SDR), you will be a critical part of the Charles River commercial team. Your primary mission is to identify, engage, and qualify prospective clients to fuel the sales pipeline for our portfolio of services. You will work closely with marketing, inside sales, field sales, and scientific subject matter experts to generate high-quality leads, conduct initial outreach, and set the foundation for long-term client relationships.

This role is ideal for a self-starter who thrives in a fast-paced environment, has strong communication skills, and is passionate about helping customers advance their scientific goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Proactively source and qualify new business opportunities through a combination of outbound prospecting (calls, emails, LinkedIn, other data sources) and inbound lead follow-up.
• Conduct discovery conversations with prospective clients to understand their research needs, qualify, and determine solution fit.
• Collaborate with marketing to follow up on campaigns, webinars, tradeshows, and digital leads.
• Accurately log and maintain all lead and prospect activity in Salesforce CRM.
• Book qualified introductory meetings for Client Services, SMEs in appropriate Service Lines.
• Maintain a consistent daily cadence of outreach activity, balancing volume and quality.
• Research target accounts and industries to develop tailored messaging and outreach strategies.
• Meet and exceed assigned KPIs for lead generation, qualification rates, and pipeline contribution.
• Stay informed about Charles River services, therapeutic areas, and drug discovery and development trends to engage prospects credibly.

Other Duties:

• Build internal scientific and commercial relationships including knowledge of service lines and capabilities. 
• Collaborate and communicate across sites, divisions, and functional teams to deliver on client expectations and ensure comprehensive solutions are proposed when needed.
• Required to initiate Confidentiality Disclosure Agreements (CDA) where needed and MSA agreements when required.
• Perform all other related duties as assigned.

Job Qualifications

• Education: Bachelor’s degree (B.A./B.S.) or equivalent in business, marketing, or science related discipline. 
• Established experience as a sales development representative, inside sales, or related experience. Experience in a contract research and/or pharmaceutical setting with knowledge of drug discovery a plus however not required.  
• An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above. 
• Capable of working with a minimum of supervision remotely, able to handle multiple tasks, and effectively prioritize based on departmental goals. Strong communication and interpersonal skills.  
• Organizational skills and attention to detail required.  
• Proficient in word processing, spreadsheet, and database software including Salesforce, LinkedIn Navigator, ZoomInfo, Crunchbase. Ability to work effectively and efficiently to meet deadlines. Understanding of business/sales process required. 

WORK ENVIRONMENT:

This is a remote role and the candidate is expected to have appropriate accommodations to work remotely and meet the expectations listed in duties and responsibilities. 

COMMENTS:

This position may require business travel primarily to meet with sites you are supporting and some tradeshows occasionally.

Due to the global nature of our client base, occasionally working off hours and being flexible to client meetings on other time zones will be necessary.