For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.
Job Summary
As a Client Coordinator for our Global Client Services team, you will act as a liaison to the client manager team to assist with workload and out of office days. Provide support to ensure timely, accurate and comprehensive responses to sponsor requests. Work with business specialists, scientific operations, business development, project coordination and business finance teams, as required, to ensure that a high-quality customer service is provided.
In this role, primary responsibilities include:
- Qualify sponsors’ requests to ensure that an appropriate response is provided;
- Ensure that RFP forms and other qualification information is complete to allow the compilation of statements of work;
- Develop and/or review statements of work and change orders;
- Follow up with clients to ensure that proposals are complete and answer their needs;
- Coordinate and facilitate proposal processes to ensure smooth and timely business process flow by working with scientific operations, business development, project coordination and business finance teams;
- Interact with scientific operations and scheduling teams to identify the dates for study initiation and assist with rescheduling studies, as needed;
- Update and maintain applicable databases;
- Assist with client visits, including giving company tours and presentations;
- Perform all other related duties as assigned.
Key Elements
We are looking for the following minimum qualifications for this role:
- High school diploma;
- 1-2 years customer service or related experience;
- Experience in a contract research and/or pharmaceutical setting preferred;
- Good organizational and communication skills.
Role Specific Information:
- Location: Remote (from one of our Canadian sites);
- Schedule: Monday-Friday (Regular day working hours);
- Permanent position as of the hiring, full-time 37.5hrs per week.
Why Charles River ?
- Competitive benefits as of the hiring. We pay up to 85% of premiums (health & dental coverage);
- Paid development training;
- Employee and family assistance program;
- Excellent welcome program for new employees as well as in-house advancement and career development opportunities;
- Access to a doctor and various health professionals (telemedicine);
- 3 weeks’ Vacation & 5 Personal day policy;
- Many social activities!
If you are interested in contributing to the well-being of our communities, not only across the country but around the world, please join us. This is Your Moment.
About Safety Assessment
Charles River is committed to helping our partners expedite their preclinical drug development with exceptional safety assessment services, state-of-the-art facilities and expert regulatory guidance. From individual specialty toxicology and IND enabling studies to tailored packages and total laboratory support, our deeply experienced team can design and execute programs that anticipate challenges and avoid roadblocks for a smooth, efficient journey to market. Each year approximately 300 investigational new drug (IND) programs are conducted in our Safety Assessment facilities.
About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.
With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.
At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly worked on 80% of the drugs approved by the U.S. Food and Drug Administration (FDA) in the past five years.
We’re committed to providing benefits that elevate your quality of life. Based on your position these may include: bonus/incentives based on performance, 401K, paid time off, stock purchase program, Health and wellness coverage, employee and family wellbeing support programs, and work life balance flexibility.
Equal Employment Opportunity
Charles River Laboratories is an Equal Opportunity Employer – all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to [email protected]. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.
For more information, please visit www.criver.com.
帮助您找到属于您的时刻
当您向我们申请工作时,您会非常小心和努力。请放心,我们将同样努力寻找适合您的职位。我们的招聘流程如下:
职位搜索
了解 CRL、我们的文化以及我们为何开展我们的工作,同时寻找与您的兴趣和专业知识相匹配的职位。
申请
创建个人资料并申请您感兴趣的多个角色。
注意:根据职位的不同,您可能需要在申请中包含简历。评估和申请审查
如果需要,请完成评估,以确定该职位是否适合您,反之亦然。招聘人员将根据职位要求审查您的简历和资格,并确定后续步骤。
注意:在此过程中的任何时候,您都可以登录您的个人资料以查看您的申请状态。面试
通过与多元化的面试官会面来参与我们的包容性面试流程,他们将提供有关公司、文化和您的角色的信息,同时还会向您提出问题以评估您的技能、兴趣和专业知识。这也是您提问的好时机。
注意:Charles River 根据我们的 DNA(关注、领导力、责任心和团队合作)利用基于技术和行为的方法来提问。请熟悉 DNA 并准备好将您的经历与它们联系起来。工作机会和入职
通过电话或电子邮件从 Charles River 招聘人员或招聘经理处接收有竞争力的录用通知书。录用通知书将包括您的头衔、工资、地点和其他相关信息。
注意: 接受后,您将与招聘人员一起确认入职日期,并在入职之前收到需要以电子方式完成的文件。对于美国的职位,一旦您接受,您将需要进行就业前药物筛查并通过犯罪背景调查。特色职位
Charles River每时每刻都在发生重要的事情。这意味着您可以探索令人兴奋的新职业机会。今天就申请吧!
寻找其他岗位?搜索所有职位。
每时每刻
在 Charles River,您将能够为令人难以置信的突破做出贡献,同时体验令人兴奋的成长和发展机会。
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运营助理
帮助跟踪和指导操作改进
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项目协调员
管理关键设施相关项目
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采购主管
管理采购、运输、库存和收货
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副经理
推动持续改进项目和设施建设
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萨拉·霍塔奈宁,工商管理硕士
芬兰库奥皮奥
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