Manager GEMS - (Animal Care/Husbandry)

Req ID #:  124756

Wilmington, MA, US, 01887

For 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.


IMPORTANT:   In order to be considered for this position, a resume/CV must be uploaded and submitted during the application process.  Please make sure work history and education are added correctly.   

Job Summary

We are seeking a Manager, Animal Care/Husbandry located in Wilmington, MA.
The Manager is responsible for leading the an Operational team within the Genetically Engineered Models and Services business.  This individual will participate in the development, implementation and achievement of short and long range objectives, policies, and budgets for the businesses. This individual will drive operational improvements, promote the harmonization of work procedures, generate a positive culture through employee engagement and ensure biosecurity. This individual will contribute to the development of global strategies in support of continuous growth.



  • Assist in the coordination and scheduling of activities of the department through hands-on technical support, delegation of responsibility and/or authority to departmental subordinates.
  • Direct activities of assigned employees to ensure optimum performance and function including, but not limited to: hiring, promotions, training and development.
  • Prepare and deliver salary and performance reviews; review and approve annual performance and salary reviews initiated by direct reports. Direct and monitor performance of direct reports.
  • Provide regular coaching and counseling.
  • Initiate appropriate root cause analysis and develop corrective action plans to achieve customer and department goals
  • Maintain open communication with staff and address/resolve issues, concerns and suggestions.
  • Increase competency of the GEMS workforce through appropriate training activities.
  • Ensure adherence to biosecurity, animal care and welfare policies.
  • Serve as a model to departmental subordinates as it relates to effective time management, communication and utilization of resources.
  • Provide leadership and motivation to departmental personnel.
  • Assist Project Management managers in strategic project planning and coordinating for multiple areas.
  • Oversee all animal management activity (i.e., shipping, packing) as well as ensure all appropriate SOPs are followed.
  • Ensure proper record-keeping and report preparation. Generate internal and external reports.
  • Report to management on operations-related issues.
  • Actively interact with and provide technical assistance to customers as required to resolve customer requests, inquiries, and complaints.
  • Review customer complaints and participate in the development and implementation of any resulting procedural changes. Create and maintain complaint chart.
  • Ensure that departmental equipment is maintained in good working condition and that departmental area(s) are maintained in a clean and orderly condition.
  • Ensure proper recycling and setup of cages in assigned area(s).
  • Review and ensure appropriate inventory levels of departmental supplies.

  • May work on multi-site production projects.
  • Provide training and mentoring to less-experienced supervisory personnel.
  • In partnership with extended GEMS leadership, oversee local operations to meet sales and learnings goals.
  • Monitor P&L to ensure optimal cost management and performance tracking.
  • Participate in the implementation of synergies across Isolator Operations sites in North America to ensure “best practice” sharing, harmonization and R&D sharing including optimal technology transfer.
  • Recommend and implement techniques to improve productivity, increase efficiencies, cut costs, take advantage of opportunities, and maintain state-of-the-art practices.
  • Develop short and long term strategic and operating plans GEMS West to ensure satisfactory financial and operational performance.
  • Represent the organization to industry groups, key customers, representatives of government and regulatory agencies and the general public.
  • Interact with customers and other stakeholders when site visits are conducted.
  • Other duties as assigned.



  • Bachelor’s degree (B.A./B.S.) or equivalent in life sciences or related discipline. 
  • 5+ years related supervisory experience in an animal production setting.
    • An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.
  • Effective communication and interpersonal skills.
  • Demonstrated computer skills (data input, word processing).


  • Advanced degree (Masters Degree, M.B.A ) in a related scientific or business discipline.
  • LATG certification.



IMPORTANT: A resume is required to be considered for this position. If you have not uploaded your resume in your candidate profile, please return to upload field and attach your resume/CV. 

About Research Models & Services 
Fundamental to basic research and discovery is the use of in vivo models to help identify disease targets and determine potential biological pathways that regulate the condition.  As the world’s leader in the production and distribution of the highest quality research animal, with 1 out of 2 animal models produced for preclinical research globally, we understand the importance of this step. With seven decades of experience, our expertise is unmatched, allowing us to provide you with the perfect model, including disease-specific and preconditioned options, for basic research and beyond. 

About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 17,000 employees within 90 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. And in 2019, revenue increased to $2.62 billion.

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of ~85% of the drugs approved by the FDA in 2019.

Equal Employment Opportunity
Charles River Laboratories is an Equal Opportunity Employer - M/F/Disabled/Vet.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

For more information, please visit

Nearest Major Market: Boston

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