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Manager, Organizational Change

Req ID #:  43401

Wilmington, MA, US

For 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

Job Summary

We are seeking a Manager of Organizational Change for our Information Technology site located Wilmington, MA.


The Manager of Organizational Change will be focused on the development of change management team members, the quality of deliverables, and the evolution of the methodology in place to support the adoption of solutions to prioritized business problems.   Other key responsibilities of this position include:

  • Builds and manages an organization capable of executing the tactics for adoption
  • Manages staff according to the CRL IT Management Practices
  • Initiates ongoing improvements in the value delivered by the adoption service -- e.g. quality, flow of work through the system, components of value delivered sooner, hand-off mechanisms & documentation, etc.
  • Performs work assignments given by manger, to the quality required and in the agreed time
  • Helps to develop and reports performance metrics for adoption services
  • Develops procedures and policies for the adoption services
  • Stays current in change and adoption best practices
  • Acts in the best interest of the company and is a steward of company assets


The following are minimum qualifications related to the Manager of Organizational Change position:

  • Bachelor’s degree (B.A./B.S.) or equivalent in organizational development, behavior, change management or related discipline; Master’s level education preferred.  
  • Minimum 8 years related experience in people and change transformation
  • Minimum 4 years in a management or leadership role.
  • Previous experience with leading business transformation projects, including process improvement and change management
  • Working knowledge of methodologies and tools relevant to change, including application of these for various situations
  • Managing Work In Process (WIP) and experience reducing multi-tasking
  • Effective organizational and interpersonal skills including strong written and verbal communication skills
  • Understanding of regulatory compliance (i.e. GxP, SOX, GDPR, damn, .)
  • Ability to travel as needed, both domestically and internationally; should not exceed 25% travel per calendar year.  
  • Change management certification preferred


About Corporate Functions 

The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.


About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.


With over 14,000 employees within 80 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. And in 2018, revenue increased by 22% to $2.27 billion from $1.86 billion in 2017.


At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of ~85% of the drugs approved by the FDA in 2018.


Charles River Laboratories is an Equal Opportunity Employer - M/F/Disabled/Vet.If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.


Nearest Major Market: Boston

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