Director, Product Owner, myICM - RMS Apollo (DTJ) 1

Req ID #:  145055

Wilmington, MA, US, 01887 US

At Charles River, we are passionate about improving the quality of people’s lives. When you join our global family, you will help create healthier lives for millions of patients and their families. 


Charles River employees are innovative thinkers, who are dedicated to continuous learning and improvement. We will empower you with the resources you need to grow and develop in your career. 


As a Charles River employee, you will be part of an industry-leading, customer-focused company at the forefront of drug development. Your skills will play a key role in bringing life-saving therapies to market faster through simpler, quicker, and more digitalized processes. Whether you are in lab operations, finance, IT, sales, or another area, when you work at Charles River, you will be the difference every day for patients across the globe.


IMPORTANT:   In order to be considered for this position, a resume/CV must be uploaded and submitted during the application process.  Please make sure work history and education are added correctly.   


Job Summary


A Product Owner creates product roadmap and defines the strategic vision for their team driven by the overall vision. They have a deep understanding of the target market/industry and build close relationships with key stakeholders to ensure that the team’s effort is aligned with overall strategy. A Product Owner manages dependencies with other team’s functions while identifying, building, and managing strategic partnership across the different teams. They work closely within their team to ensure business value and user feedback is translated into new developments when necessary. Product owners will be accountable for specific business KPIs based on the area of the product they are focused on. 




  • Set ambitious and clear product vision and communicate it effectively to stakeholders, the team, and the rest of the unit 
  • End-to-end team output strategy from inception to production 
  • Collaboration with stakeholders to ensure digital vision and products align within team strategy and requirements 
  • Works closely with Lead Product Owner (CPO) to establish each product’s business value and support messaging, communication, and customer outreach as necessary 
  • Utilize market and industry knowledge to translate user needs into user stories and acceptance criteria for their team.   
  • Maintain the integrity and guide the evolution of themes, epics, and user stories 
  • Maintain a backlog 3-to-4 sprints ahead of the team 
  • Adjust the scope, priorities, and timing of deliverables in collaboration with agile team and stakeholders according to business evolution and conditions 
  • Manage technical debt when prioritizing backlog 
  • Accountable for product specific KPIs/OKRs once solution enters production and communicate regular tracking to stakeholders  
  • Facilitate release planning with stakeholders as well as regular weekly demos 
  • Validate the software is done according to the definition of “done” 
  • Is a key role on Agile team(s) and works onsite with the team on a daily basis 
  • Integrate usability studies and research into product requirements to enhance user satisfaction and ensure customer driven design 
  • Align outward facing product requirements and stakeholders 
  • Strong verbal and written communication skills 
  • Highly analytical approach to work 
  • Perform all other related duties as assigned. 

Job Qualifications


Education: Bachelor’s Degree or an equivalent combination of education and experience in Business, Management, Engineering, Computer Science, or Information Technology. Professional Scrum Product Owner certifications are a plus. 

Bachelors degree from an accredited university.     



  • Experienced in facilitating Aagile ceremonies, managing a backlog/release plan, tracking team level metrics, removing blockers (burndown chart, release burn up, etc.)
  • Deep experience leading with teams in an agile setting. Experience with B2B or B2C digital products. Proven knowledge of standard concepts, practices, and procedures within the relevant industry.
  • Strong collaborator with cross-functional teams from tech, design, and business. Proven knowledge and understanding of standard precision practices, technology and supporting industry principles.
  • Understanding and knowledge of various roles at a retail branch level and how they interact with product offering.
  • 2+ years of experience as a product owner, product manager, or 2+ years of product development, or other managerial experience in a team-oriented software development environment.
  • Proficiency in Agile methodologies and principles.
  • Proficiency in assertive communication, presentation, and leadership.
  • Proficiency in business analysis. Proficiency in current technological capabilities for software products. Knowledge of and strong interest in emerging web and mobile technologies.
  • Knowledge of the drug development / life sciences industry is a plus. CPM and/or knowledge of Business Intelligence, PLM, Salesforce, ERP is a plus. 
  • An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above 



  • Strong leader, collaborator, team player, and individual contributor.
  • Strong communication skills with comfort in speaking with business stakeholders.
  • Strong problem solver with ability to manage and lead the team to push the solution and progress.
  • Passion to challenge the status quo and find new solutions and drive out of the box ideas –loves and embraces change.
  • Believes in a non-hierarchical culture of collaboration, transparency, safety, and trust. Not afraid to “roll up the sleeves” and seeks to go outside comfort zone to learn – pushes teams to do the same.
  • Empowers others to fail, learn, and grow.
  • Experimental mindset to drive innovation. 



IMPORTANT: A resume is required to be considered for this position. If you have not uploaded your resume in your candidate profile, please return to upload field and attach your resume/CV. 

About Corporate Functions
The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.  

About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 17,000 employees within 90 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. And in 2019, revenue increased to $2.62 billion.

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of ~85% of the drugs approved by the FDA in 2019.

Equal Employment Opportunity
Charles River Laboratories is an Equal Opportunity Employer - M/F/Disabled/Vet.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

For more information, please visit

Nearest Major Market: Boston

Job Segment: Biotech, Manager, Engineer, Product Development, Pharmaceutical, Science, Management, Engineering, Research