Scientific Systems Specialist

Req ID #:  151361

Shrewsbury, MA, US, 01545 Boston, MA, US, 02116

For 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

Job Summary

We are seeking a Scientific Systems Specialist for our Safety Assessment site located in Shrewsbury, MA.  

Responsible for implementation, management, and oversight of assigned scientific applications within the Safety Assessment business segment. Participate in projects oriented around the expanded use, the upgrade of, or further enhancement of assigned applications.    

The following are the job duties & responsibilities related to the Scientific Systems Specialist

•    Manage the day-to-day operations and support of assigned scientific applications including, but not limited to:
o    Watson
o    Mass Spectrometer software (Analyst, for example)
o    Plate Reader software (SoftMax Pro and Discovery Workbench, for example)
o    Empower
o    Flow Cytometry
o    Dispense
•    Perform system administration, support, and maintenance activities for assigned applications.
•    Validate and maintain systems using GAMP/cGLP guidelines.
•    Maintain validated state of scientific software applications and computer systems (e.g. LIMS, chromatography data system, etc) via the change control process.
•    Lead projects relating to laboratory software implementation, upgrades, validation, and support
•    Communicate and apply project standards as per the PLC and assist in enforcement of project deadlines and schedules.
•    Participate on project teams as technical subject matter expert for key projects.
•    Work with end users and/or business capability managers to understand, verify and develop requirements for laboratory systems or enhancements.
•    Interpret business goals and requirements and devise technical solutions.
•    Acts as a liaison between the business, QA and IT service providers in order to coordinate enhancements, provide integration, and resolve issues.
•    Partner with the business to develop the relevant testing strategy and subsequent test scripts.
•    Partner with the business to develop the training plan and subsequent development of training materials.
•    Participate in requirements gathering meetings.
•    Document requirements, specifications, business processes for system change controls.
•    Ensure issues are identified, tracked, reported on and resolved in a timely manner.
•    Consistently deliver high-quality services to customers and manage customer expectations effectively.
•    Assist in the facilitation of effective team and customer meetings and interactions.
•    Lead internal teams/task forces as needed.
•    Perform all other related duties as assigned.

Job Qualifications

The following are the minimum qualifications related to the Scientific Systems Specialist

•    Education:  Bachelor’s degree (B.A. /B.S.) or equivalent in Life Sciences, Computer Science or related discipline.  
•    Experience:  Minimum 8 years of working with and/or administering and supporting applications/solutions. Strong understanding of drug discovery or related life science industry experience is required. 
•    An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.
•    Certification/Licensure:  None
•    Other:  In-depth knowledge of current IT technologies and state-of-the-art practices including an understanding in areas of application programming, database and systems design.  Must understand internet, intranet, extranet and customer/server architectures and how legacy and web-based systems interface with each other.  Excellent communication and interpersonal skills including the ability to deliver informative, well-organized presentations.  Ability to work well in a team environment.

About Safety Assessment
Charles River is committed to helping our partners expedite their preclinical drug development with exceptional safety assessment services, state-of-the-art facilities and expert regulatory guidance. From individual specialty toxicology and IND enabling studies to tailored packages and total laboratory support, our deeply experienced team can design and execute programs that anticipate challenges and avoid roadblocks for a smooth, efficient journey to market.  Each year approximately 300 investigational new drug (IND) programs are conducted in our Safety Assessment facilities.


About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.


With over 17,000 employees within 90 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. And in 2019, revenue increased to $2.62 billion.


At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of ~85% of the drugs approved by the FDA in 2019.


Equal Employment Opportunity

Charles River Laboratories is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.


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