Donor Recruitment Coordinator

Req ID #:  87231

Northridge, CA, US, 91325

For 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

Job Summary

The Donor Recruitment Coordinator is responsible for supporting diverse duties that relate to the donor program. 


Essential Responsibilities:
•    Attract and retain donors for the company’s donor center programs, including community involvement, hospital involvement, on-site recruitment, conversion donors, education, etc.
•    If applicable, follow up with all accepted prescreens regarding the program and preparedness for the first donation.  Follow up with deferred or rejected prescreens regarding potential referrals to the program
•    Maintain records and reports of donor recruiter activities in the assigned area to assure continuity of recruitment programs
•    Answer the telephone and greet on site donors and others in a professional, pleasant, and courteous manner
•    Provide accurate information to potential donors regarding procedures to be performed including safety/hazards of the procedures
•    Participate in community organizations and activities such as Chamber of Commerce and service clubs to stimulate interest in the donor programs and establish potential donor referral sources.  Participate in outreach programs such as health fairs and expos
•    Exposure to bloodborne pathogens and need to follow SOPs and CGMPs for protection

Job Qualifications

•    High school diploma or equivalent
•    Have 2 years of customer service experience and/or 1-year general office work preferred.  
•    Follow all Standard Operating Procedures (SOPs), current Good Manufacturing Practices (cGMPs), HIPPA regulations, FDA and AABB regulations as set forth by the Company
•    Consistently demonstrates excellent interpersonal skills and professionalism to company management, all levels of staff and donors
•    Be available to work a flexible schedule including evenings and weekends
•    Excellent customer service skills, self-motivated, self-starter, well organized and detail-oriented approach to tasks
•    Must project a professional demeanor, both in person and on the phone

About Research Models & Services
Fundamental to basic research and discovery is the use of in vivo models to help identify disease targets and determine potential biological pathways that regulate the condition.  As the world’s leader in the production and distribution of the highest quality research animal, with 1 out of 2 animal models produced for preclinical research globally, we understand the importance of this step. With seven decades of experience, our expertise is unmatched, allowing us to provide you with the perfect model, including disease-specific and preconditioned options, for basic research and beyond.

About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.


With over 17,000 employees within 90 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. And in 2019, revenue increased to $2.62 billion.


At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of ~85% of the drugs approved by the FDA in 2019.


Equal Employment Opportunity

Charles River Laboratories is an Equal Opportunity Employer - M/F/Disabled/Vet.


If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.


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