Associate Director, Product Owner, Identity & Access Management

Req ID #:  150177

US Wilmington, MA, US, 01887

At Charles River, we are passionate about improving the quality of people’s lives. When you join our global family, you will help create healthier lives for millions of patients and their families. 


Charles River employees are innovative thinkers, who are dedicated to continuous learning and improvement. We will empower you with the resources you need to grow and develop in your career. 


As a Charles River employee, you will be part of an industry-leading, customer-focused company at the forefront of drug development. Your skills will play a key role in bringing life-saving therapies to market faster through simpler, quicker, and more digitalized processes. Whether you are in lab operations, finance, IT, sales, or another area, when you work at Charles River, you will be the difference every day for patients across the globe.


IMPORTANT:   In order to be considered for this position, a resume/CV must be uploaded and submitted during the application process.  Please make sure work history and education are added correctly.   


Job Summary


The Product Owner creates the product roadmap and defines the strategic vision for their team driven by the overall vision.  They should have a strong understanding of Identity and Access Management (IAM) technologies and will work closely with the engineering, operational and application teams to deliver on these technologies. They will  build close relationships with key stakeholders to ensure that the team’s effort is aligned with the overall strategy and manage dependencies with other teams while identifying, building, and managing strategic partnerships. This role will manage the IAM product and service lifecycle and is responsible for developing roadmaps by working with the application teams that utilize the services as well as the vendors and engineering teams who execute the technical development. 


•    Set an ambitious and clear product vision and communicate it effectively to stakeholders, the immediate team, and the rest of the business unit
•    Determine end- to-end team output strategy from inception to production
•    Collaborate with stakeholders to ensure digital vision and products align with the team strategy and requirements
•    Accountable for product specific OKRs once the solution enters production; Communicate regular tracking of goals to stakeholders 
•    Utilize market and industry knowledge to translate user needs into user stories and acceptance criteria for the team  
•    Maintain a backlog 3 to 4 sprints ahead of the team
•    Work closely with the CPO to establish each product’s business value and support messaging, communication, and customer outreach as necessary
•    Facilitate release planning with stakeholders and deliver regular demos
•    Work as a key member on the Agile team(s) 
•    Integrate usability studies and research into product requirements to enhance user satisfaction and ensure customer driven design
•    Align outward facing product requirements with stakeholders’ expectations
•    Perform all other related duties as assigned.

Job Qualifications

•    Education: Bachelor’s degree from an accredited university.    
•    Experience: Experienced in leading Agile teams and facilitating Agile ceremonies, managing a backlog/release plan, tracking team level metrics, removing blockers (burndown chart, release burn up, etc.)  Experience with B2C digital products helpful. Proven knowledge of standard concepts, practices, and procedures within the relevant industry a plus.  Strong collaboration experience with cross-functional teams from tech, design, and business. Proven knowledge and understanding of standard precision practices, technology and supporting industry principles. 
•    An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above
•    Certification/Licensure:  None
•    Other: Strong leader, collaborator, team player, and individual contributor. Strong communication skills with comfort  speaking with business and technical stakeholders. Strong problem solver with ability to manage and lead the team to push forward with a solution and make effective progress. Passion to challenge the status quo and find new solutions and drive out of the box ideas –loves and embraces change. Believes in a non-hierarchical culture of collaboration, transparency, safety, and trust. Not afraid to “roll up the sleeves” and seeks to go outside comfort zone to learn –pushes teams to do the same. Empowers others to fail, learn, and grow. Possesses an experimental mindset that drives innovation.



IMPORTANT: A resume is required to be considered for this position. If you have not uploaded your resume in your candidate profile, please return to upload field and attach your resume/CV. 

About Corporate Functions
The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.  

About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 17,000 employees within 90 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. And in 2019, revenue increased to $2.62 billion.

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of ~85% of the drugs approved by the FDA in 2019.

Equal Employment Opportunity
Charles River Laboratories is an Equal Opportunity Employer - M/F/Disabled/Vet.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

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