Share this Job

Sr. Logistics Services Specialist

Req ID #:  42449

Worcester, MA, US, 01605

For 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

Job Summary


We are seeking an experienced Sr. Logistics Services Specialist for our Discovery site located in Worcester, MA


The  Sr. Logistics Services Specialist  will assist in the development of the Charles River ‘Specialist Logistics Services’ team, primarily through customer interaction, but also through operations support;  Helping build and grow the team to enable the development of the service within the Charles River global site network;  Including general support for shipping/logistics operations as an industry expert.


The following are essential duties related to the Sr. Logistics Services Specialist position:

  • Meet with internal and external customers both virtually and face to face as appropriate to help propagate business via the promotion of ‘Specialist Logistics Services’ (SLS)
  • Assist customers when they move products through the discovery phase into clinical testing, and ultimately commercialization, with trade compliance advice relating to logistics/shipping documentation and options.
  • Encourage the provision of outstanding Customer Service, both internally and externally within the logistics team.
  • Provide advice/guidance on all areas of ‘Shipment Design’ involving shipping to and from CRL MA sites for team members.
  • Provide input and feedback to the Specialist Logistics Services, Manager regarding process improvement opportunities, acting as a key change agent within the business encouraging employees to learn, understand, adjust and grow within a culture of continuous improvement.


The following are minimum qualifications related to the Sr. Logistics Services Specialist position:

  • Bachelor’s degree (B.A. /B.S.) or equivalent in management or related discipline. Master’s degree (M.B.A/M.S.) and/or supply-chain management certificate preferred.
  • Minimum of 6 years of related experience in domestic and international logistics/transportation practices.
  • Strong experience in interfacing with regulatory agencies (e.g. FDA, USDA, DEA, DOT, and Customs agencies) and internal and external clients.
  • IATA and MasterRegs 49CFR training and experience
  • Experience working within a Specialist Freight Forwarder/Courier and a CRO/Biotech facility is preferred.
  • An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.
  • Exceptional organizational, communication, interpersonal and presentation skills required.  Strong intrapersonal direction and motivation and prior personnel management experience are a decided plus.
  • Ability to travel 25% of the time both domestically and internationally.  


About Discovery
Discovery from Charles River is industry-proven in the successful development of novel therapies, with over 320 patents and 74 preclinical drug candidates delivered to our sponsors in the past 17 years. Backed by more than 650 scientists, our comprehensive, integrated portfolio employs the latest technology and platforms to provide chemistry, biology, and pharmacology services that support clients from the earliest stages of hit identification all the way through to IND. Our client-focused, collaborative approach creates true partnerships that anticipate challenges, overcome obstacles, and move us forward together on the journey of getting new drugs to market.


About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.


With over 13,000 employees within 80 facilities in 23 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges.  Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.


At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of 80% of the drugs approved by the FDA in 2017.


For more information, please visit


Equal Employment Opportunity
Charles River Laboratories, Inc. is an Equal Opportunity Employer M/F/Disabled/Vet

Nearest Major Market: Worcester

Job Segment: Logistics, Biotech, Pharmaceutical, Supply, Operations, Science, Research