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Sr. Director Testing Services (Multiple Location Opportunity)

Req ID:  43039

Wilmington, MA, US, 01887

For nearly 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.isabled/Vet

Job Summary

We are seeking an Sr. Director Testing Services for our Information Technology Group.  This position can be located at any Charles River site within North America.   


The CRL IT organization is looking for an energetic professional to build and lead a Testing Services practice within Project Delivery. In this role, the Sr. Director Testing Services would have responsibility of overseeing the planning, preparation and execution of comprehensive application/system testing for Project Delivery and Service Delivery initiatives. The Sr. Director Testing Services will work closely with other IT service areas to deliver: 

  • Build and manage a Testing Services organization capable of executing the tactics:
    • Develop comprehensive test plans for approved Business Technology projects.
    • Execute regression & performance testing.
    • Support the creation of integration & user acceptance test scripts.
    • Maintain regression test scripts for defined systems/applications.
    • Coordinate testing activities for select approved Business Technology projects.
  • Encourage activities and dialogue to motivate team members to increase the overall performance of the team.
  • Develop team members so they can perform and deliver the best possible results.
  • Communicate mid and long-term strategy and goals of the organization and any relevant background necessary to understand task assignment.
  • Lead team by providing a clear articulation of direction and expectations; Control the level of work in progress to optimize flow for each direct report, adjusting to changing conditions.
  • Set Testing Services standards, templates and tools to be used for application/system testing within IT.
  • Proactively work with leaders in the field of application/system testing to understand trends and best practices in this area.
  • Work with peers to appropriately coordinate and communicate activities in alignment with overall corporate and IT strategic intent.
  • Adhere to pertinent regulatory requirements and to company policies, practices and procedures.
  • Manage financial budgets and forecasts to remain within commitments while achieving goals.
  • Perform all other related duties as assigned. 


The following are minimum requirements for the Sr. Director Testing Services position:

  • Bachelor’s degree (B.A./B.S.) or equivalent in Computer Science, Engineering, or a related discipline.
  • Minimum of 8 years’ experience leading a Testing Services practice and knowledge of testing tools.
  • Experience in application/systems testing with knowledge of best practices and related tools.
  • Effective communication skills for large, multi-national audiences.
  • Experience managing budgets, understanding of customer value.
  • Understanding of and/or experience with Theory of Constraints (TOC).
  • Experience and/or understanding of Critical Chain Project Management (CCPM).
  • Management acumen – Solid understanding and demonstrated ability to:
    • Build and manage a high performing team.
    • Strong leadership and interpersonal skills including collaboration, influencing & aligning
    • High Emotional Intelligence (EQ)
    • Relationship building
    • Consulting skills
  • Ability to travel as needed, both domestically and internationally; should not exceed 25% travel per calendar year. 

About Corporate Functions

The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.



About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.


With over 14,000 employees within 80 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. And in 2018, revenue increased by 22% to $2.27 billion from $1.86 billion in 2017.


At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of ~85% of the drugs approved by the FDA in 2018.


Charles River Laboratories is an Equal Opportunity Employer - M/F/Disabled/Vet. If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.



Nearest Major Market: Boston