Senior Project Manager, Payroll Operations 1

Req ID #:  98535

Wilmington, MA, US, 01887

For 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

Job Summary

•    Ensures that Payroll processes and system functionality meets the needs of the business and that systems are fully leveraged to provide maximum value
•    Works with key business stakeholders to define, design and implement system, process and reporting enhancements that ensure accurate payroll processing, while providing management with timely business intelligence related to employee pay (work hours, overtime, etc.)
•    Helps identify required system enhancements and leads the design, implementation, communication and change management associated with Payroll system and process changes
•    Maintain projects on-time, managing expectations and risk, and monitoring post-implementation benefits.
•    Ensures solutions are transitioned appropriately to the support team through company-defined processes.
•    Serves as a primary liaison to the IT technical team for all system and process enhancements and troubleshooting system issues impacting payroll
•    Lead acquisitions to enable pay to acquired employees - assess and direct acquisition integration efforts for payroll activities adhering to respective integration plans and time lines
•    Understands data flow to/from payroll systems and works with the IT/HRIS teams to help resolve data integration issues
•    Creates and maintain KPIs to monitor the effectiveness of the systems and processes supporting payroll
•    Works with field locations to help improve the accuracy and timeliness of local processes impacting Payroll; This includes time management processes (hours entry, approvals, schedules, etc.)
•    Identify and drive continuous performance improvement projects to improve payroll accuracy, compliance and productivity
•    Performs all other related duties as assigned

Job Qualifications

•    Bachelor’s degree (B.A./B.S.) or equivalent in finance, accounting or related discipline or related experience. 
•    Ten plus years of directly related experience in a multi-state environment/multi-national environment.  An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.
•    Strong project management experience including the ability to manage project plans, dependencies, critical path activities and milestones
•    Solid understanding and experience applying best practices related to Payroll operations
•    Comprehensive knowledge of leading payroll platform, ADP Workforce Now preferred
•    Excellent decision making and problem-solving skills, including conducting complex root cause analyses as needed
•    Ability to self-manage and complete projects on time
•    Strong written and verbal communication skills with a customer centric approach
•    High proficiency with Microsoft Office suite (Excel, Word, Outlook, PowerPoint, etc.)
•    Strong interpersonal and organizational skills
•    Proficient with Microsoft Office tools, including Word, Excel, and PowerPoint
•    Additional certifications such as CPP, Six Sigma, PMP Certification preferred

About Corporate Functions 
The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.


About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.


With over 17,000 employees within 90 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. And in 2019, revenue increased to $2.62 billion.


At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of ~85% of the drugs approved by the FDA in 2019.


Equal Employment Opportunity

Charles River Laboratories is an Equal Opportunity Employer - M/F/Disabled/Vet.


If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.


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