Salesforce Solution Architect

Req ID #:  87032

Wilmington, MA, US, 01887 Tranent, GB, EH33 2NE Hatfield, GB, AL10 9SN Sant Cugat del Vallès, B, ES, 08174 Amsterdam, NL, 1077 ZX Warsaw, PL, 00-124 Brussels, Brussels-Capital Region, BE, 1030 Dublin, IE, D09 Cambridge, GB, CB23 6DP Harlow, GB, CM19 5TR Port Seton, GB, EH32 0TD MILANO, Milan, IT, 20122 Cologne, NW, DE, 51105 Norwich, CT, US, 06360 Budapest, HU US Paris, FR MADRID, M, ES, 28029

At Charles River, we are passionate about improving the quality of people’s lives. When you join our global family, you will help create healthier lives for millions of patients and their families. 

Charles River employees are innovative thinkers, who are dedicated to continuous learning and improvement. We will empower you with the resources you need to grow and develop in your career. 

As a Charles River employee, you will be part of an industry-leading, customer-focused company at the forefront of drug development. Your skills will play a key role in bringing life-saving therapies to market faster through simpler, quicker, and more digitalized processes. Whether you are in lab operations, finance, IT, sales, or another area, when you work at Charles River, you will be the difference every day for patients across the globe.

Job Summary

The Principal Solution Architect is responsible for collaborating with technology and business stakeholders to develop a scalable SalesForce technical architecture vision and strategy that enables business strategy. Partner with the business and IT leaders to ensure the architecture roadmap continually aligns with business objectives. Working closely with other IT service areas, deliver solutions that are efficient, high quality and at the best possible cost. Through excellence in delivery, help to achieve and maintain a high level of customer satisfaction.

Job Responsibilities

•    Provide technical thought leadership for SalesForce platform 
•    Ensure adherence to CRL standards and compliance with regulatory bodies are maintained (FDA, ISO, PCI, SOX, HIPPA, US, EU).
•    Develop SalesForce platform architecture vision and strategy that include technical roadmaps.
•    Design and ensure salesforce platform environment is scalable.
•    Identify the best solution to solve stated business problems and deliver solution options that satisfy business requirements; Including identification, analysis, selection and high-level design.
•    Create solution blueprints by consulting with the Customer and key IT Stakeholders.
•    Drive vendor selection by working with procurement and project team; Run proof of concepts as necessary.
•    Participate in resolving cross-functional and cross-system design issues.
•    Conduct requirement gathering workshops and fit gap analysis.
•    Assist in creating architecture standards, related processes and templates and an EA practice in CRL.
•    Stay current on latest technology advances particularly with SalesForce
•    Participate in continuous improvement of the Architecture practice.
•    Collaborate with peers across IT organization and business units to ensure hand-offs are well understood.
•    Adhere to pertinent regulatory requirements and to company policies, practices and procedures.
•    Perform all other related duties as assigned. 

•    Contribute to building a high-performance team.

Job Qualifications

Education: Bachelor’s degree (B.A./B.S.) or equivalent in Computer Science, Engineering, or a related discipline.
Experience: Minimum of 10 years working as a SalesForce Solution Architect.
Have experience with multiple salesforce implementations
Solid understanding and demonstrated ability for the following:
•    Demonstrated leadership and influencing skills at all levels
•    Effectively communicate and make technical information consumable to large, multi-national audiences
•    Have proven emotional intelligence (EQ) and relationship building skills
•    Be able to conceptualize and develop impartial alternative solution approaches, articulating the benefits and tradeoffs of each.
•    Customer consulting skills
•    Experience building Technology roadmaps
•    Experience working in an Agile/ product and platform centric operating model 



About Corporate Functions 
The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.

About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 17,000 employees within 90 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. And in 2019, revenue increased to $2.62 billion.

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of ~85% of the drugs approved by the FDA in 2019.


Equal Employment Opportunity

Charles River Laboratories is an Equal Opportunity Employer - M/F/Disabled/Vet.


If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.


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