Payroll Manager

Req ID #:  109079

Wilmington, MA, US, 01887

For 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

Job Summary

We are seeking a Payroll Manager for our Charles River Labs Corporate site located Wilmington, MA.


Reporting to the Senior Manager of North America Payroll, the Payroll Manager is responsible for ensuring the accurate and timely processing of the North American payroll, resolving complex payroll issues, analyzing and auditing data.  Manages a team of experienced payroll professionals responsible for full-cycle payroll processing, customer service and various reporting requirements.


The following are responsibilities related to the Payroll Manager:

  • Oversee the payroll team and provides support with the execution of payroll in accordance with defined processes.
  • Responsible for personnel management activities such as: providing regular direction and feedback on performance, cross training and cross coverage, annual performance reviews, recommendations for promotions and salary changes, training and development, hiring and terminations decisions, etc.
  • Preparation and maintenance of accurate records and reporting of payroll transactions to ensure compliance with federal, state, and local payroll, wage and hour laws, statutory reporting and filing requirements.
  • Provide customer and stakeholder support for issues that arise and develop a plan for problem resolution along with mitigation of issues on a go-forward basis.
  • Responsible for SOX controls within the payroll organization, and actively participate in audits (internal and external).
  • Support and process accurate and timely year-end activities for W-2s, T4s, etc.
  • Work with State and Local tax jurisdictions/agencies to ensure new setup and closure of applicable Income Tax Withholding, Unemployment Tax Withholding, and various Local Tax withholding accounts.
  • Identify opportunities for process improvements, leading to greater efficiency and accuracy.
  • Collaborate with HR, Benefits, IT, HRIS, Finance and Accounting on key projects and requests.
  • Support acquisition integration, system implementations and upgrades.
  • Support other regulatory activities as needed, including local, state, IRS, and workers compensation audits
  • Interprets company policies and government regulations affecting payroll.
  • Perform all other related duties as assigned

Minimum Requirements

The following are minimum requirements related to the Payroll Manager position:

  • Bachelor’s degree in finance, accounting or related discipline.
  • Ten plus years of multi-state payroll experience, with a minimum 3 years of supervisory responsibilities.
  • Proven track record of leading a geographically distributed team.
  • Excellent problem-solving skills, analytical mindset with good judgement and high level of attention to details and accuracy.
  • Able to multi-task, prioritize, and work under tight deadlines.
  • Strong written and verbal communication skills with a customer centric approach.
  • Project management experience with the ability to develop, plan and implement process improvements
  • High proficiency with Microsoft Office suite (Excel, Word, Outlook, PowerPoint, etc.).
  • Comprehensive knowledge of and experience with leading payroll platform,

Preferred Qualifications

The following are preferred qualifications related to the Payroll Manager position:

  • Certified Payroll Professional (CPP) or other payroll-related designation.
  • ADP Workforce Now experience.
  • Multi-country (North America) experience.

About Corporate Functions 
The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.


About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.


With over 17,000 employees within 90 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. And in 2019, revenue increased to $2.62 billion.


At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of ~85% of the drugs approved by the FDA in 2019.


Equal Employment Opportunity

Charles River Laboratories is an Equal Opportunity Employer - M/F/Disabled/Vet.


If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.


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