Network Infrastructure - Management

Req ID:  83662

Wilmington, MA, US, 01887 Copenhagen, DK Raleigh, NC, US, 27610 Harlow, GB, CM19 5TR Amsterdam, NL, 1077 ZX Cambridge, GB, CB23 6DP Reno, NV, US, 89511 Budapest, HU Charleston, SC, US, 29407 Brussels, Brussels-Capital Region, BE, 1030 Tranent, GB, EH33 2NE Paris, FR Sant Cugat del Vallès, B, ES, 08174 Spencerville, OH, US, 45887 Mattawan, MI, US, 49071 Horsham, PA, US, 19044 Saffron Walden, GB, CB10 1XL MADRID, M, ES, 28029 Port Seton, GB, EH32 0TD Dublin, IE, D09

At Charles River, we are passionate about improving the quality of people’s lives. When you join our global family, you will help create healthier lives for millions of patients and their families. 

Charles River employees are innovative thinkers, who are dedicated to continuous learning and improvement. We will empower you with the resources you need to grow and develop in your career. 

As a Charles River employee, you will be part of an industry-leading, customer-focused company at the forefront of drug development. Your skills will play a key role in bringing life-saving therapies to market faster through simpler, quicker, and more digitalized processes. Whether you are in lab operations, finance, IT, sales, or another area, when you work at Charles River, you will be the difference every day for patients across the globe.

Job Summary

The CRL IT organization is looking for an energetic professional to manage, lead and own the hybrid cloud and end user computing infrastructure (product) within the Global Infrastructure Services team.   As a manager; responsible for building, coaching and developing a high performing engineering team.   As a product owner; responsible for hybrid cloud and end user computing  infrastructure services.  The Product Manager/Owner will lead and own the delivery of effective end to end hybrid cloud and end user infrastructure technology solutions.  

Through excellence in delivery, he/she will help to achieve and maintain a high level of employee engagement, customer satisfaction and team productivity. 


•    Accountable for owning hybrid cloud and end user infrastructure end to end including management, costing, and continuous improvement opportunities.
•    Accountable for leading a high performing team that delivers consumable, standardized hybrid cloud and end user infrastructure services and solutions (resilient, high quality, highly automated and up-to-date)
•    Accountable for collaborating and consulting with other IT practices to support technical solution development and deployment
•    Accountable for working with external strategic partners to develop and deliver technical solutions

Essential Duties & Responsibilities

•    Own the infrastructure product end to end.
•    Work with the infrastructure integrator to ensure that designs and blueprints incorporate best practices.
•    Approve all designs and blueprints that are to be incorporated in the owner’s product.
•    Ensure that the infrastructure product team is functional.
•    Manage the infrastructure product at the service level.
•    Deliver and manage value-added services based on an understanding of cost, risk, compliance and business value, while making informed decisions based on continuous measurement.
•    Identify, prioritize and implement product improvement opportunities.
•    Manage policies/design versions and track issues.
•    Coordinate infrastructure product release.
•    Responsible for overall infrastructure product definition.
•    Responsible for infrastructure product costing and financial models for infrastructure product offerings.


About Corporate Functions 
The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.

About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 17,000 employees within 90 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. And in 2019, revenue increased to $2.62 billion.


At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of ~85% of the drugs approved by the FDA in 2019.


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Nearest Major Market: Boston