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IT Business Analyst

Req ID #:  41573

Wilmington, MA, US, 01887

For 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

Job Summary

We are seeking an experienced IT Business Analyst for our IT Organization.

The IT Business Analyst will be responsible for process analysis and requirements gathering for medium and small scale system implementations within regulated and/or non-regulated IT environments. They will participate in the analysis and delivery of IT projects that support the business and technology strategies.  Along with supporting the identification of business opportunities and articulate the business case.

·         Partner with the business to understanding the detail of how that business works, and where IT can help support their needs.

·         Act as primary liaison between the business functions and IT, translating business goals and requests into relevant requirements that can be consumed by IT project and development resources.

·         Develop business cases showing value and return on investment supporting proposed projects.

·         Work with IT systems subject matter experts to develop solutions to support business needs.

·         Articulate IT strategies to business constituents.

·         Appropriately set expectations on the capabilities of IT, request timelines and scope, assisting the business in prioritization when/if all needs cannot be met.

·         Document requirements, specifications, business processes and coordinate recommendations related to proposed solution.

·         Develop functional specifications and coordinate with technical resources to provide system design specifications that support the customer’s requirements.

·         Develop test traceability matrix and ensure that all requirements are properly tested.

·         Identify customer organization's strengths and weaknesses and suggests areas of improvement.

·         Work with customer personnel to identify required changes and communicate needed changes to development/implementation team.

·         Consistently deliver high-quality services to customers and manage customer expectations effectively.


The following are minimum requirements related to the IT Business Analyst position.

  • Education:  Bachelor’s degree (B.A. /B.S.) or equivalent in Computer Science or related discipline. 
  • Experience:  Minimum 5 years applicable business analysis experience.
  • An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.
  • Certification/Licensure:  CCBA or CBAP is a plus.
  • Other:  In-depth knowledge of current IT technologies and state-of-the-art practices including an understanding in areas of application programming, database and systems design.  Must understand internet, intranet, extranet and customer/server architectures and how legacy and web-based systems interface with each other.  Excellent communication and interpersonal skills including the ability to deliver informative, well-organized presentations.  Ability to work well in a team environment.

About Corporate Functions

The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.


About Charles River

Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.


With over 13,000 employees within 80 facilities in 23 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges.  Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.


At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of 80% of the drugs approved by the FDA in 2017.


For more information, please visit


Equal Employment Opportunity
Charles River Laboratories, Inc. is an Equal Opportunity Employer M/F/Disabled/Vet

Nearest Major Market: Boston

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