Executive Director, SalesForce Architecture

Req ID #:  110660

Wilmington, MA, US, 01887

At Charles River, we are passionate about improving the quality of people’s lives. When you join our global family, you will help create healthier lives for millions of patients and their families. 


Charles River employees are innovative thinkers, who are dedicated to continuous learning and improvement. We will empower you with the resources you need to grow and develop in your career. 


As a Charles River employee, you will be part of an industry-leading, customer-focused company at the forefront of drug development. Your skills will play a key role in bringing life-saving therapies to market faster through simpler, quicker, and more digitalized processes. Whether you are in lab operations, finance, IT, sales, or another area, when you work at Charles River, you will be the difference every day for patients across the globe.


IMPORTANT:   In order to be considered for this position, a resume/CV must be uploaded and submitted during the application process.  Please make sure work history and education are added correctly.   


Job Summary

Job Summary: 

The Executive Director, SalesForce Architecture will be responsible for working on full lifecycle engineering efforts using Agile methodologies, object-oriented design, and accepted design practices and patterns.  This role will work closely with other technical engineers, collaborating with technology and business stakeholders to develop, support, and enhance our Salesforce instance.  Candidates will help establish a Salesforce architecture vision and strategy that is scalable and enables business objectives. This includes working collaboratively with product owners to drive design choices and recommend, develop and implement technical solutions as well as providing technical expertise to other development teams.  He/She will provide technical thought leadership for the Salesforce platform, and collaborate across teams to solve complex design issues, avoid technical debt, drive agile practices, and implement architecture best practices. In addition, he/she will serve as the expert for enterprise architecture tools and technology and will provide strategic consulting in the areas of external trends, architectural best practices and adherence to standards. The position will be responsible for leading and providing technical direction to a matrixed team of solution architects.


  • Sets, defines architectural practices and guidelines for the Salesforce ecosystem, including Sales Cloud, Service Cloud, Apttus Conga CPQ and CLM, Einstein, Pardot, etc 
  • Provide vision and ensures delivery of technical designs that meet project requirements.
  • Design and scope work in Agile sprints and time boxed releases 
  • Optimize architecture and tooling aligned to rapid and iterative Agile delivery 
  • Deploy leading continuous integration, continuous deployment and automated testing tools to reduce time to market and improve quality  
  • Oversees efforts to develop and execute testing, training and documentation 
  • Collaborates with product owners as a Salesforce expert, present options, and helps build full solutions to meet business needs 
  • Has an expert understanding of Salesforce.com standard applications, web application development, Salesforce integration, and tools such as the Salesforce APIs, Apex, Lightning and the AppExchange that are used to extend the standard product set   
  • Knowledge in the Analytics space 
  • Leads technical discovery sessions, writes technical architecture documents, and leads integration design
  • Oversee technical solution reviews and provide recommendations to improve adoption and usage 
  • Provide strategic vision, identify and mitigate technical risks across the architecture
  • Identify emerging technologies to help drive solutions 
  • Architectural leadership in the interdependencies of programs and projects and related technical issue resolution  

Job Qualifications



  • Bachelor’s degree (B.A./B.S.) or equivalent in Computer Science, Mathematics, Engineering, or a related discipline  

  • MA, MBA or related advanced degree is a plus  

Certifications:  Salesforce Application/Developer, and Architect certifications preferred  


  • 10+ years experience as a SalesForce Solution Architect. 

  • 12+ years of experience working with the Salesforce Platform.   

  • Proven history of showing progression in roles to include responsibility for leadership, strategy, integration management and application development  

  • Experience successfully leading a transformation or other large change initiatives  

  • Experience managing and leading teams in a large, complex and matrixed environment 



IMPORTANT: A resume is required to be considered for this position. If you have not uploaded your resume in your candidate profile, please return to upload field and attach your resume/CV. 

About Corporate Functions
The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.  

About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 17,000 employees within 90 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. And in 2019, revenue increased to $2.62 billion.

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of ~85% of the drugs approved by the FDA in 2019.

Equal Employment Opportunity
Charles River Laboratories is an Equal Opportunity Employer - M/F/Disabled/Vet.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to crrecruitment_US@crl.com. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

For more information, please visit www.criver.com.

Nearest Major Market: Boston

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