Corporate Billing Administrator

Req ID #:  217272

Wilmington, MA, US, 01887

For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

Job Summary

Ensure timely and accurate delivery of global commercial billing documents and adhere to all related practices and policies.


⦁    Provide support to global businesses on all invoicing and contracts-based billing milestones.
⦁    Execute the timely administration of commercial documents related to global billing and invoicing jobs. 
⦁    Facilitate follow up calls or correspondence to internal and external clients that have not expedited the execution of contract billing documentation.
⦁    Work with study monitors at all global locations to ensure billing milestones have been achieved prior to invoicing.  
⦁    Assist with commercial invoicing via E-Commerce Platforms related to electronic billing portals 
⦁    Investigate and assist in the resolution of client invoice disputes.
⦁    Prepare and mail client statements and invoices.
⦁    Maintain accurate notes on all departmental documentation. 
⦁    Work with global divisional finance staff to address client billings and questions.
⦁    Recommend techniques to improve productivity, increase efficiencies, cut costs, take advantage of opportunities, and maintain state-of-the-art practices.
⦁    Assist Corporate Collections Department with the collection of overdue invoices as needed. Prepare Proforma invoices
⦁    Prepare a variety of reports as requested.
⦁    Perform the management of PO Submissions in box and distribute accordingly.
⦁    Perform all other related duties as assigned.

Job Qualifications

⦁    Education:   High School Diploma or General Education Degree (G.E.D) or equivalent in a related discipline.
⦁    Experience:  Minimum 4 to 6 years related experience required.  Prior experience in a contract research/pharmaceutical setting preferred.
⦁    An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.
⦁    Certification/Licensure: None.
⦁    Other:  Must be proficient in the use of desktop applications (word processing, spreadsheets, and databases).  Knowledge of SAP and Salesforce is preferred.


⦁    Must regularly operate a computer and occasionally operate other office productivity machinery such as a calculator, copy machine, computer, printer, fold and envelop machine.  
⦁    Must regularly communicate with employees/clients and must be able to exchange accurate information verbally and in writing.
⦁    Must occasionally move about inside the office to access file cabinets, office machinery, etc. 


⦁    General office working conditions, the noise level in the work environment is usually quiet.

Compensation Data

The pay range for this position is $21.50-$26.50 HR. Please note that salaries vary within the range based on factors including, but not limited to, experience, skills, education, and location.


Collaborate -We collaborate when we partner with each other and promote teamwork, when we communicate clearly and effectively across the hall or around the globe, and when we welcome all forms of diversity and encourage inclusiveness.
Own - We act like owners when we hold ourselves accountable for our actions, when we respond to internal and external client needs with speed and accuracy, when we set and achieve meaningful goals, and when we strive towards continuous improvement.
Lead - We lead when we advocate our purpose and model our values, when we deliver innovation, when we embrace change, and when we appreciate and celebrate the great work of others.
Care - We show we care when we respect each other, our animals and the communities where we work and live, when we create a positive healthy workplace, when we are mindful of our compliance standards, and when we choose to do the right thing.

About Corporate Functions 
The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.


About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.


With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. 


At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of 86% of the drugs approved by the FDA in 2021.


Equal Employment Opportunity
Charles River Laboratories is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, veteran or disability status.


If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to [email protected] This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.


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