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Assoc. Dir. Category Procurement, Facility Services (Flexible Location)

Req ID #:  42117

Wilmington, MA, US

For 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and wellbeing of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

Job Summary

We are seeking an Associate Director, Global Category - Procurement, Facilities Services to support our global Procurement team.

The Associate Director, Global Category - Procurement, Facilities Services shall partner with Corp. Facilities Management Services, Business Unit Leaders, and Site Managers to develop and implement global category strategies, negotiate agreements and contracts, and manage special procurement project initiatives. Responsible for analyzing and understanding global multimillion dollar spend categories, to act as a strategic partner to functional areas within the company to lead the development and achievement of all category goals, including overall best value sourcing strategies for categories (quality, service and cost), negotiating and contracting, SRM (supplier relationship management), establishing partnerships with key suppliers, and harmonizing supplier base. This position is also tasked with actively supporting IFM and FM services all across CRL and developing business cases to bring sites to the IFM model.


The position requires strong operational alignment with key stakeholders and within Facilities Services as well as other categories such as Real Estate, Engineering and Construction, and Furniture. The Associate Director must display excellent communication skills to all internal stakeholders, CRL Senior Leadership, suppliers and industry forums.



  • Develop & implement the overarching global category sourcing strategies with business leads for assigned categories of products and services, several which are complex and of strategic importance, high value and critical to the success of the business.
  • Develop criteria for new supplier evaluation and qualification.
  • Prepare and solicit competitive bids, quotations and proposals with relevant specifications/requirements, terms and conditions.
  • Facilitate Project Team decision making for contract award recommendations utilizing evaluation criteria.
  • Skillfully negotiate agreements in a timely manner, manage tough vendor situations and sensitive relationships ensuring value and minimizing risk while obtaining legal and finance approvals when required.
  • Develop, negotiate, and review MSAs, Statements of Work, performance terms, Service Level Agreements (SLAs) including all appropriate quality specifications and quality agreements.
  • Assure the success of sourcing projects with attention to detail and communication with involved parties utilizing the appropriate procurement processes (category strategy, RFP, SRM, compliance, etc.).
  • Develop senior level relationships to better understand and align with business strategy and direction to prioritize initiatives and harmonize business and category strategies. 
  • Stay current and informed on the market (category based), changing technologies, and global market trends to ensure CRL category strategies are delivering maximum value, driving innovation while maintaining quality and service.
  • May be responsible for personnel management activities such as: scheduling, personnel actions (hiring, promotions, transfers, etc.), training and development, providing regular direction and feedback on performance, disciplinary actions and preparing and delivering annual performance and salary reviews.
  • May be required to develop short- and long-range operating objectives, organizational structure, staffing requirements, development plans, and succession plans.

Additional Duties and Responsibilities

Business Partnering

  • Collaborate with procurement peers to ensure a consistent approach to category strategy delivery, project management, and competitive processes.
  • Assure continuous improvements in quality, supply chain and service performance, and maximize value delivery to CRL.
  • Effectively communicate across departments and business units to ensure that business partners are aware of procurement standards and processes.
  • Lead cross-functional teams identifying executable actions and drive implementation plans and schedules.

Supplier Relationship Management:

  • Implement formal Supplier Relationship Management (SRM) review program with strategic suppliers and manage all preferred suppliers utilizing analytics to enable effective procurement strategies to measure and improve supplier performance against key business objectives while increasing value delivery.
  • Develop and manage relationships with suppliers and cross-functional teams including scheduling SRM meetings and coordinating evaluations to determine supplier performance using rating systems and/or predetermined standards based on contractual agreed KPIs.
  • Work closely with suppliers to ensure a complete understanding of the global market. Manage supplier relationships and serve as the key contact for contract management and service level adherence.
  • Review and respond to supplier inquiries


  • Manage cost savings and performance measurement systems for supplier contracts. Where appropriate, track, analyze and report cost savings against investment proposals, capital expenditure and contract spend commitments. Utilize and manage reporting procedures that meet the internal needs of Finance, Legal, Procurement and Audit.
  • Ensure the enforcement of related procurement process and policy, working with Finance, Legal, Procurement and Audit as appropriate. Create process documents, SOPs and work instructions as required.
  • Support the policy of equal employment opportunity through affirmative action in personnel actions.
  • Ensure adherence to pertinent regulatory requirements and to departmental policies, practices and procedures [SOPs, safety procedures and biosafety protocols].

Sourcing & Technology:

  • Utilize the Procure to Pay platform
  • Implement and maintain required systems, files/archives and databases of project execution
  • Collaborate with finance to capture reported value delivery and project status
  • Perform all other related duties as assigned.


The following are minimum requirements for the Associate Director, Global Category Procurement, Facilities Services.

  • Education:  Bachelor’s degree (B.A./B.S.) or equivalent in a related discipline.  MBA or Engineering degree preferred.
  • Experience:  8-12 years related experience, management/leadership experience preferred, preferably in a life sciences company and/or multinational corporation.
  • Prior Category Management experience within Facilities Operations procurement is highly preferred
  • Procurement process knowledge, category management, contract management, financial analysis, market analysis, supplier analysis, supplier management, technology utilization and strategic planning
  • An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.
  • Specific Categories Managed (Relevant experience preferred):
    • Facility services (Hard, Soft, and Integrated service agreements)
    • Equipment Maintenance
    • Bulk & Lab Gases
    • Catalog Management & Optimization
    • Capital equipment
    • Construction
  • Certification/Licensure:  CPSM preferred.
  • Other:   Excellent oral, written, presentation, and interpersonal communication skills required along with strong analytical, influencing and negotiation skills.  Must possess in-depth knowledge of complex pricing arrangements and supplier profitability.



  • While performing the duties of this job, the employee is regularly required to talk, hear and work/type at a computer. 
  • Specific vision abilities required by this job include close vision and the ability to adjust focus.



  • General office working conditions, the noise level in the work environment is usually quiet.



  • This position requires occasional domestic and international travel.



About Corporate Functions

The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.


About Charles River

Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.


With over 13,000 employees within 80 facilities in 23 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.


At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of 80% of the drugs approved by the FDA in 2017.

For more information, please visit


Equal Employment Opportunity

Charles River Laboratories, Inc. is an Equal Opportunity Employer M/F/Disabled/Vet

Nearest Major Market: Boston

Job Segment: Facilities, Biotech, Procurement, Engineer, Pharmaceutical, Operations, Science, Engineering