Resource Business Analyst

Req ID #:  172092

Wayne, PA, US, 19087

For 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

Basic Summary

We are seeking a resource scheduling analyst for our Biologics Testing Solutions site located in Wayne (PA). 

Serve as macro scheduling lead and provide technical support for the creation and implementation of scheduling tools for the global Biologics Division. Support operational line of business specific micro schedulers and managers by creating tools for and providing visibility on incoming work, departmental backlogs and capacity planning models. Be responsible for monitoring and following up on lead time and capacity changes and bringing awareness to the business development team regarding timelines and constraints. Play a central role in the business intelligence infrastructure. Realize and maintain visual boards for business directors and other senior leadership to evaluate scheduling relevant KPI’s and metrics. 



  • Partner with IT, operations, and other stakeholders for the creation and improvement of operational scheduling management tools using programs such as PowerBI, Smartsheet, LIMs, and SFDC.
  • Create Capacity planning models and assess for accuracy, gaps and actions needed. 
  • Lead meetings and facilitation collaboration of team leads and key stakeholders to review capacity planning models.
  • Improve capacity planning models for personnel, instrumentation, lab space and long-range forecasting.
  • Collaboration with stakeholders to provide appropriate information for the creation of business health KPI’s, identifying blockers and facilitating change where required.
  • Monitor departmental schedules, identify extended lead times and backlogs in departments and notify internal stakeholders when these begin to develop.
  • If unexpected lead times and backlogs develop, work with business optimization team to review processes and determine roadblocks and constraints.
  • Provide tentative start dates for proposed studies.
  • Confirm that resources are available to accommodate timelines provided by the Sponsors and business development.
  • In conjunction with Lab Director and project management, track departmental metrics and throughput by creating consolidated interactive reports using multiple data sources. 
  • Work closely with internal stakeholders to lay the foundation for solid planning tools.
  • Coordinate with other biologics site schedulers to determine if project should be quoted out of or moved to a different site to accommodate timeline requirements.
  • Work with Lab Directors, lab staff and project management to adjust study schedules based on resource availability. 
  • Perform all other related duties as assigned.


Education (either): 

  • Bachelor’s degree (B.A. / B.S.) or equivalent in biotechnology or biological sciences with proven experience with capacity planning and a strong affinity with information computer technology.  
  • A commensurate amount of experience will be accepted in place of a degree.
  • Associate degree or equivalent in computer sciences, software engineering with previous experience with capacity planning in a laboratory setting, or computer sciences degree with work experience in biological sciences preferably under GMP.
  • English fluent, other languages are a plus.
  • Science background with IT affinity or IT background with proven track-record, working in a scientific environment preferred.
  • Strong project management skills.
  • Pragmatic-oriented and good organization skills.
  • Good collaboration skills.
  • Open-minded to find solutions with all stakeholders and solve issues; have a can-do attitude.
  • 3-5 years of related experience in a laboratory or research environment. 
  • Previous experience with change management preferred.
  • Experience in a GMP environment preferred. 
  • Experience working in cross-functional agile teams preferred
  • Experience with LIM Systems and laboratory scheduling tools preferred.
  • Experience with software implementation preferred.
  • Experience with business optimization and change management preferred.
  • Advanced skills in standard MS office products.
  • Experiences with (programming in) Excel and power BI are a plus.
  • Work with colleagues on all levels of the organization. 
  • Set up reports and meetings with Sr. leadership to discuss metrics and contribute to intercompany transparency.
  • Support operations colleagues to improve their throughput and improve the ease of working with scheduling tools.
  • Discuss with operations leaders how gathered metrics can be used to improve business flow.


  • Must regularly operate a computer and occasionally operate other office productivity machinery such as a calculator, copy machine, and computer printer. 
  • Must regularly communicate with employees/customers; must be able to exchange accurate information.
  • May enter laboratory areas to evaluate process flows and contribute to process optimization, with proper utilization of protective laboratory clothing (lab coat, safety glasses, and protective shoe coverings).


Vaccine Mandate
Charles River is a U.S. Federal Contractor.  As a result, we must follow the Presidential Executive Order to mandate vaccinations, and ensure our employees are fully vaccinated against COVID-19.  Our main priority is the wellbeing, health, and safety of our people. We require proof of vaccination from all employees. 

Anyone with requests for disability-related and/or religious exemptions should contact Talent Acquisition ( so that information can be provided about the accommodation process at Charles River.


About Biologics Testing Solutions
With more than 50 years of experience and proven regulatory expertise, the Charles River Biologics group can address challenging projects for biotechnology and pharmaceutical companies worldwide. Offering a variety of services such as contamination and impurity testing, protein characterization, bioassays, viral clearance studies and stability and lot release programs, we support clients throughout the biologic development cycle, from the establishment and characterization of cell banks through preclinical and clinical studies to marketed products. Whether clients need stand-alone services, a unique package of testing, or insourced support, our Biologics group can create a custom solution to suit their needs.  Each year more than 20,000 biologic testing reports are sent each and over 200 licenses products are supported by our biologics testing solutions team.

About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 18,000 employees within 100 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. 

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of >80% of the drugs approved by the FDA for the past 3 years.

Equal Employment Opportunity
Charles River Laboratories is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.


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