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Sales Training Manager

Req ID #:  42661

Tranent, EDH, GB

For 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

Job Summary

Delivers high level Value Propositions to customers. Works closely with Account Managers to help close deals and deliver on revenue goals and partners with Product Management to support market analysis, product development and training. Delivers high level industry and product expertise to assist Account Management teams in sales process. Provides technical leadership and direction. Tailors messages to customer scenarios to convey impactful stories.


We are seeking a Sales Training Manager to be located in the UK.  This will be a remote position, working out of a home office


BASIC SUMMARY: Management of the sales operations including sales administration, sales training, and sales onboarding.  Manage and develop processes and tools essential to the sales force productivity.  Efforts include sales process and tools optimization, reporting and measurement of KPI’s, sales training programs, and technology infrastructure design. Partner with internal and external customers to ensure the objective deliverables are executed.



  • Interact with Hiring Managers to initiate onboarding and training activities during candidate selection process.
  • Coordinate onboarding logistics with Sales Operations Administrator
  • Travel with new hires approximately 90 days post-hire to review onboarding experience and troubleshoot sales activities.
  • Prepare new sales representatives by conducting orientation to sales process.
  • Determine training needs by traveling with sales representatives; observing sales encounters; studying sales results reports; conferring with sales managers.
  • Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions.
  • Accomplishes sales training and organization mission by completing related results as needed.
  • Identify, recommend and assist with implementation of sales opportunity process improvement.
  • Educate sales management in understanding process bottlenecks and inconsistencies.  Facilitate an organization of continuous process improvement.
  • Oversee training delivery.
  • Manage activities of assigned group(s) to ensure optimum performance of the group/function.
  • Develop and oversee the implementation of departmental training programs, including orientation.




  • Education:  Bachelor’s degree (BA/BS) in business or related discipline required. 
  • Experience: Five plus years of sales related experience with minimum three years or sales management experience in a business-to-business sales environment.
  • Language: Proficiency with English required
  • Other: Demonstrated proficiency managing analytically rigorous initiatives. IT proficiency in CRM databases, Excel Pivot tables and mobile technologies.


Closing Date: 21 March 2019



About Corporate Functions

The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.


About Charles River

Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.


With over 13,000 employees within 80 facilities in 23 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges.  Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.


At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of 80% of the drugs approved by the FDA in 2017.


For more information, please visit


Equal Employment Opportunity
Charles River Laboratories, Inc. is an Equal Opportunity Employer M/F/Disabled/Vet

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