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Project Management Specialist 1

Req ID #:  45014

Shrewsbury, MA, US, 01545

For 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

Job Summary

We are seeking an experienced Project Management Specialist for our Biologics group currently located in Shrewsbury, MA.


In this position, the Project Management Specialist will manage the external and internal communication of project meetings, workflow and technical details and deliverables necessary to meet project timelines and budgets. Deliver exceptional product quality and customer service through frequent, open communications with both internal and external stakeholders.


They will also act as a central conduit for project communications between clients and Charles River staff. Coordinate routine program update meetings, calls and status reports. Transcribe detailed meeting minutes, publish and track deliverables and action items.  Communicate with clients, partner with Operations management to prioritize ongoing workload in order to manage and meet competing project deadlines - maximizing customer service.  Partner with Administration personnel to track and disseminate ongoing project status, including additions and changes to the scope of work, for cost and billing purposes.  Utilize project management software that allows timely and open communication of project status to all stakeholders while complying with requirements of 21 CFR.  Perform in-depth analysis of client issues in order to remediate or prevent client dissatisfaction.  Develop and maintain customized client communication for analytical and biological testing programs.  Maintain client communication files in an electronically accessible format.  In conjunction with principal investigators, develop project timelines and milestones according to the client’s needs.  Keep track of project timelines for forecasting purposes.  Communicate forecasting information to Finance in an efficient format.



The following are minimum requirements related to the Project Management Specialist position.

  • Bachelor’s degree (B.A./B.S.) or equivalent in chemistry, life sciences, laboratory management, or related discipline.
  •  Two to four year’s related experience in a contract services setting.
  • An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.
  • A strong sense of customer service, with proven experience in a similar role.
  • Ability to balance the needs of internal and external customers, manage challenging situations with sensitivity and professionalism.
  • An ability to interface effectively with all levels of the organization.
  • Self-motivated and proactive, with the ability to work effectively under own initiative to balance competing priorities by applying solid time and task management skills. Deadline oriented.
  • Ability to apply prior experience and creativity to bring structure and process to unstructured situations.
  • Excellent verbal and written communication skills, with proven experience developing and presenting project status reports.
  • Proficient in the use of both Microsoft Office software and project management software.
  • Applied laboratory experience is a must.


About Biologics Testing Solutions

With more than 50 years of experience and proven regulatory expertise, the Charles River Biologics group can address challenging projects for biotechnology and pharmaceutical companies worldwide. Offering a variety of services such as contamination and impurity testing, protein characterization, bioassays, viral clearance studies and stability and lot release programs, we support clients throughout the biologic development cycle, from the establishment and characterization of cell banks through preclinical and clinical studies to marketed products. Whether clients need stand-alone services, a unique package of testing, or insourced support, our Biologics group can create a custom solution to suit their needs.  Each year more than 20,000 biologic testing reports are sent each and over 200 licenses products are supported by our biologics testing solutions team.


About Charles River

Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.


With over 13,000 employees within 80 facilities in 23 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges.  Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.


At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of 80% of the drugs approved by the FDA in 2017.


For more information, please visit


Equal Employment Opportunity

Charles River Laboratories, Inc. is an Equal Opportunity Employer M/F/Disabled/Vet


Nearest Major Market: Worcester

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