Laboratory Supervisor, Analytical

Req ID #:  93657

Shrewsbury, MA, US, 01545

For 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

Basic Summary

Supervise department personnel and activities related to l laboratory testing and ensure achievement of department goals.


  • Oversee daily operational activities within the laboratory.
  • Schedule and prioritize workload of assigned group.
  • Provide direct daily supervision and review work of assigned departmental employees to ensure accuracy and adherence to GMP standards, laboratory SOPs, safety procedures and protocols.
  • Ensure optimum group performance.
  • Assist in the interview and selection of qualified non-exempt personnel.
  • Monitor performance of direct reports. Assist in providing regular direction, coaching and counseling.
  • Assist in developing recommendations regarding personnel actions, including hiring, promotions and raises.
  • Assist in preparation and delivery of salary and performance reviews of direct reports.
  • Partner with Human Resources and departmental management to assist in the handling of disciplinary issues. Assist in the drafting of appropriate personnel action paperwork.
  • Review and approve timecards. Assist in the coordination of vacation/time off schedules of staff.
  • Provide training and development opportunities for staff on general laboratory skills; reinforce regulatory concepts (cGMP) and laboratory techniques.
  • Perform technical procedures required on protocols, as needed.
  • Conduct technical review of study data.
  • Perform technical troubleshooting with assistance from Scientific staff.
  • Occasionally interact with and provide technical assistance to customers as required to resolve customer requests, inquiries, and complaints.
  • Confirm that departmental equipment is maintained in good working condition.
  • Ensure departmental area(s) are maintained in a clean and orderly condition, presenting as audit ready at all times.
  • Recommend short-range operating objectives, organizational structure, staffing requirements and succession plans.
  • Collaborate with appropriate departments to coordinate performance of projects, discuss issues and prepare reports.
  • For both cGMP and R&D grade routine testing, ensure analytical data and technical report(s) are generated on-time with respect to internal and client deadlines.
  • Maintain a safe working environment by adhering to Company policies or procedures. Actively participate in laboratory maintenance.
  • Create, review and edit SOPs, protocols and other data Forms and testing documentation.
  • Serve as a model to departmental subordinates as it relates to effective time management, communication and utilization of resources.
  • Provide leadership and motivation to departmental personnel.
  • Assist in the development of a departmental plan for backup and succession of key personnel.
  • May assist in development of departmental budget.
  • Ensure adherence to pertinent regulatory requirements and to departmental policies, practices and procedures [SOPs, safety procedures and biosafety protocols]
  • Ensure staff training records are maintained and up to date on all procedures and protocols applicable to work duties.
  • Ability to work in a structured and regulated environment
  • Work productively in group situations as well as independently
  • Support the policy of equal employment opportunity through affirmative action in personnel actions.
  • Perform all other related duties as required.


  • Bachelor’s degree (B.A. /B.S.) or equivalent in Chemistry/Biotechnology or related scientific discipline.
  • Minimum 2 years technical and administrative experience
  • An equivalent combination of education and experience with contract research or the pharmaceutical industry may be accepted as a satisfactory substitute for the specific education and experience listed above.
  • Demonstrated leadership skills and knowledge of cGMPs or regulatory affairs pertaining to the pharmaceutical and biological industries is required.
  • Exercises judgment within defined procedures and practices to determine appropriate action.
  • Ability to collaborate effectively within a group environment.
  • Must have excellent written and verbal communication .
  • Computer proficiency in MS Word, Excel, Outlook, instrumentation and analysis software.
  • Ability to understand and use internal software programs such as LIMS required.


  • Must be able to remain in a stationary position 50% of the time while performing laboratory tasks.
  • Regularly observes, inspects, and interprets laboratory experiments, requiring close vision and the ability to adjust focus and detect and differentiate colors.
  • Frequently and accurately operate laboratory pipettes.
  • Regularly lift and/or move up to 10 pounds and may occasionally lift and/or move up to 50 pounds.


  • General laboratory working conditions.
  • Regularly wears protective clothing (cap, gloves, scrubs, lab coat, and safety glasses).
  • Regularly works with or near toxic or caustic chemicals.
  • May be exposed to fumes or airborne particles.
  • Regularly works in a chemical fume hood.
  • Occasionally works near moving mechanical parts.
  • Frequently works with biohazards.
  • May be exposed to unpleasant odors.
  • The employee may work with sharp objects (i.e. needles, glass pipettes, pipet tips).
  • The noise level in the work environment is usually moderate.

About Biologics Testing Solutions
With more than 50 years of experience and proven regulatory expertise, the Charles River Biologics group can address challenging projects for biotechnology and pharmaceutical companies worldwide. Offering a variety of services such as contamination and impurity testing, protein characterization, bioassays, viral clearance studies and stability and lot release programs, we support clients throughout the biologic development cycle, from the establishment and characterization of cell banks through preclinical and clinical studies to marketed products. Whether clients need stand-alone services, a unique package of testing, or insourced support, our Biologics group can create a custom solution to suit their needs.  Each year more than 20,000 biologic testing reports are sent each and over 200 licenses products are supported by our biologics testing solutions team.


About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.


With over 17,000 employees within 90 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. And in 2019, revenue increased to $2.62 billion.


At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of ~85% of the drugs approved by the FDA in 2019.


Equal Employment Opportunity

Charles River Laboratories is an Equal Opportunity Employer - M/F/Disabled/Vet.


If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.


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