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Associate Director Analytical Services

Req ID #:  44630

Shrewsbury, MA, US, 01545

For 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

Job Summary

We are seeking an experienced Associate Director Analytical Services for our Biologics group located in Shrewsbury, MA.


The Associate Director Analytical Services will be responsible for the management and oversight of all assigned studies within the Biotherapeutic Analytical Characterization group. Serve as primary scientific contact for key clients and manage the on-site support of their programs, as well, as the support of specialty studies.


  • Manage the day-to-day operations within the department. Maintain the scientific integrity of the biotherapeutic analytical characterization group and ensure laboratory processes and deliverables are consistent with contractually agreed obligations.
  • Key participant in strategic planning for securing and retaining new clients. Assist in planning and development of new services and technologies in order to broaden the client base.
  • Member of the leadership team responsible for monitoring existing research services, and delivering portfolio expansion for the business unit.
  • Provide scientific and technical leadership within the Biologics Testing Solution business unit to resolve analytical challenges in a timely fashion, and to evaluate new technologies for potential integration into existing portfolio of services. Including but not limited to biotherapeutic analytical characterization of peptides, and proteins.
  • Develop real time KPI’s to allow metrics management of biotherapeutic services, including but not limited to system utilization, FTE utilization, Project timelines, resource availability, project tracking.
  • Work closely with the leadership within Client Services, Project Coordination, and Finance departments, to ensure studies are priced appropriately, and that the scope of work to be performed, agrees with invoicing.
  • Direct activities of assigned group(s) to ensure optimum performance of the group/function.
  • Responsible for personnel management activities such as: scheduling, personnel actions (hiring, promotions, transfers, etc.), training and development, providing regular direction and feedback on performance, disciplinary actions and preparing and delivering annual performance and salary reviews.
  • Develop short- and long-range operating objectives, organizational structure, staffing requirements and succession plans.
  • Develop and recommend departmental budget and authorize expenditures.
  • Ensure adherence to pertinent regulatory requirements and to departmental policies, practices and procedures [SOPs, safety procedures and biosafety protocols].
  • Implement techniques to improve productivity, increase efficiencies and maintain state-of-the-art practices.
Job Requirements


The following are minimum requirements related to the Associate Directory Analytical Services position.


  • Bachelor’s degree (B.A./B.S.) or equivalent in a related scientific discipline. M.S. or Ph.D. preferred
  • Ten or more year’s relevant experience within a contract research, academic or pharmaceutical industry, including expertise in the core competencies of characterization and analysis of biotherapeutics. Also requires a full understanding of GLPs (cGMP preferred), and departmental/company SOPs.
  • An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.
  • Demonstrated expertise in the field of characterization and analysis of biotherapeutics (proteins and peptides) is required. Exceptional analytical and problem solving capabilities. Demonstrated leadership skill as they pertain to intra- and interdepartmental initiatives, Sponsor interaction and business development. Effective written and verbal communication skills. Ability to manage multiple moderate to highly complex projects, prioritizes work, and meets deadlines. Capable of anticipating and recognizing potential problems within programs and effectively communicate alternatives to client’s in a meaningful fashion.  Must have proven record of delivering quality service to customers on time and on budget.  Proficiency in the use of standard software including Microsoft Excel, Word, PowerPoint, etc. and with standard laboratory calculations.
  • While performing the duties of this job, the employee must be able to perform general office and/or laboratory procedures, which require, talking, hearing, standing or sitting for long periods of time, typing/entering data into a computer, using appropriate instruments, reaching with hands and arms, and wearing safety equipment (PPE) according to OSHA regulations and company standards.
  • Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.
  • General office and laboratory working conditions, the noise level in the work environment is usually quiet.
  • While performing the duties of this job the employee is regularly required to wear personal protective equipment (safety glasses or goggles, face shield, gloves, respirator et al.), work near toxic or caustic chemicals, and work with biohazards.
  • The employee may occasionally be exposed to fumes or airborne particles, unpleasant odors, and extreme temperatures


About Biologics Testing Solutions

With more than 50 years of experience and proven regulatory expertise, the Charles River Biologics group can address challenging projects for biotechnology and pharmaceutical companies worldwide. Offering a variety of services such as contamination and impurity testing, protein characterization, bioassays, viral clearance studies and stability and lot release programs, we support clients throughout the biologic development cycle, from the establishment and characterization of cell banks through preclinical and clinical studies to marketed products. Whether clients need stand-alone services, a unique package of testing, or insourced support, our Biologics group can create a custom solution to suit their needs.  Each year more than 20,000 biologic testing reports are sent each and over 200 licenses products are supported by our biologics testing solutions team.


About Charles River

Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.


With over 14,000 employees within 80 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. And in 2018, revenue increased by 22% to $2.27 billion from $1.86 billion in 2017.


At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of ~85% of the drugs approved by the FDA in 2018.


Equal Employment Opportunity 


Charles River Laboratories is an Equal Opportunity Employer - M/F/Disabled/Vet




Nearest Major Market: Worcester

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