Senior Business Process Analyst

Req ID #:  201952


For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.


IMPORTANT:   In order to be considered for this position, a resume/CV must be uploaded and submitted during the application process.  Please make sure work history and education are added correctly.   

Job Summary

Accountable for assisting in end-to-end product delivery for projects within identified process towers. In addition, responsible for business process design, harmonization and efficiency within assigned products and functional areas.  Expected to work collaboratively with business user community to understand business needs as well as gather business requirements and articulate for incorporation into project blueprints, overall project delivery and prioritization of work.  Assists in the identification of required resources for assigned projects and ensures project is completed to meet business needs while maintaining alignment to global processes.  

•    Provide oversight for projects within assigned process tower.
•    Understand and create user stories for assigned products or areas.
•    Support the planning, execution and preparation of user requirements for projects in assigned areas.
•    Provide expertise on continual process improvement as well as prepare the documentation of business processes for assigned areas.
•    Continuously update and enhance existing documentation through partnership with subject matter experts (SMEs), process owners and other stakeholders.
•    Work with IT, finance, and site counterparts to develop and communicate user acceptance testing to validate functional requirements.
•    Ensure training materials have been documented, updated and presented to user groups as needed or as part of product launch or update.
•    Develop and deliver training in assigned process tower.
•    Support R2R initiatives engaging with user community to align business requirements with deliverables. 
•    Provide clear support of reporting requirements; seeking opportunities to improve efficiencies and optimization.
•    Maintain estimates of benefits provided by each model created to establish a business case as well as prioritization criteria. 
•    Develop and maintain a strong working knowledge of all models created in AFO.  
•    Review work in queue and provide recommendations for prioritization and overall solution design. 
•    Work with appropriate stakeholders to proactively identify and evaluate risk associated with business and system integrations and transformations. Help mitigate potential problems with IT delivery, master data, and organizational change management.
•    Identify any change management (OCM) areas within assigned work stream and communicate with the OCM team to ensure all areas are addressed.
•    Contribute to organic process improvement, scalability and efficiency for functional areas in assigned work streams. Continuously review processes end to end to identify opportunities and pursue process innovation with resolve.
•    Present and communicate to all levels of the business and demonstrate an ability to work across various cultures and time zones.
•    Ensure adherence to pertinent regulatory requirements and to departmental policies, practices and procedures (SOPs, safety procedures and biosafety protocols).
•    Perform all other related duties as assigned.

Job Qualifications

•    Language: Fluency in writing and speaking in English
•    Education: Bachelor’s degree in Accounting/Finance 
•    Experience: 5 or more years of combined project management and accounting experience in a large or midsized multinational company. Broad and deep knowledge in finance business processes and technologies, including skills in SAP, and other financial consolidation systems, including global ERP implementations and business process architecture. Experience with a Life Science company a plus.
•    An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.
•    Other: Demonstrate a strong command of systems acumen with large ERP experience (SAP preferred). Track record of large transformation implementations. Strong customer service orientation with excellent oral and written skills. Excellent team building skills. Strong ability to collaborate, influents and build consensus.
•    Travel:  ~10%


Collaborate -We collaborate when we partner with each other and promote teamwork, when we communicate clearly and effectively across the hall or around the globe, and when we welcome all forms of diversity and encourage inclusiveness.
Own - We act like owners when we hold ourselves accountable for our actions, when we respond to internal and external client needs with speed and accuracy, when we set and achieve meaningful goals, and when we strive towards continuous improvement.
Care - We show we care when we respect each other, our animals and the communities where we work and live, when we create a positive healthy workplace, when we are mindful of our compliance standards, and when we choose to do the right thing.
Lead - We lead when we advocate our purpose and model our values, when we deliver innovation, when we embrace change, and when we appreciate and celebrate the great work of others.

IMPORTANT: A resume is required to be considered for this position. If you have not uploaded your resume in your candidate profile, please return to upload field and attach your resume/CV. 

About Corporate Functions
The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.  


About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.
At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of 86% of the drugs approved by the FDA in 2021.

Equal Employment Opportunity
Charles River Laboratories is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, veteran or disability status.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.
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