Shipping Manager

Req ID #:  139756

Northridge, CA, US, 91325

For over 40 years, HemaCare, a Charles River company, has worked to making a positive impact on the world by providing the highest quality cellular material and services to biotech and pharmaceutical companies and research organizations that are performing innovative research and developing novel cell-based therapies.

We recognize that our success depends on the vision and passion of our employees; that is why we are devoted to making HemaCare a rewarding and valuable place to work. We believe in making a difference, and at HemaCare, you will make a difference every day.

IMPORTANT:   In order to be considered for this position, a resume/CV must be uploaded and submitted during the application process.  Please make sure work history and education are added correctly.  

Job Summary

The Shipping Manager is responsible for the management of the daily operational activities of the Shipping & Logistics Department.  


Essential Responsibilities:
•    Oversees shipping and logistics department to ensure shipments (domestic and international), outgoing and incoming, are completed according to product regulations, restrictions, and guidelines.
•    Oversite and management of all shipments to ensure they are properly packed and shipped timely (GMP and RUO).
•    Responsible to hire, train, schedule, manage, mentor staff.
•    Conducts regular staff meetings with staff and cell supply shipping & logistics staff to impart information, educate on new and/or updated procedure, ensures that customer service and safety guidelines are followed as best practices.
•    Assist with developing, revising and reviewing Standard Operating Procedures (SOP’s) and protocols (PRT’s).
•    Responsible for review and approval of invoices, including reconciliation of accounting records. Requests credits and adjustments from vendors as needed.
•    Responsible for reviewing and approving supply requests in accordance with Materials Management procedures.
•    Able to use and train staff on the company’s financial software, scheduling, and shipping software as well as vendor shipping portals.
•    Communication and coordination of logistics with various external vendors for products including blood, bone marrow, cord blood etc. from order placement to verified completion. May include ordering, drop shipments, receipt and shipment of sourced products, and equipment that needs to be shipped to customers.  Troubleshoots problems with clients.
•    Oversees all communication with external and internal customers, Business Development Executives and Sales Liaisons for all shipping related matters.
•    Assists with equipment management. Review all logs, records, and graphs, and keep them in place for inspectors, per regulatory guidelines.  Deviations from normal must be reported to Regulatory Department.  Must have knowledge of emergency procedures for equipment and products.
•    Ensure shipping alignment is implemented and maintained across all cell supply sites.
•    Maintains Shipping vendor management by scheduling regular meeting, reviewing performance, and addressing service issues.
•    On board and qualify new shipping vendors and set up account as needed for each cell supply site.

Job Qualifications

•    High School Diploma required; Bachelor’s degree in Business Administration, Supply Chain Management or Logistics preferred.
•    Three to five years managerial or supervisory experience preferred or history of progressive work experience.
•    Customer service background strongly preferred.
•    Previous shipping and logistics experience required (domestic and international).
•    Previous blood banking or healthcare experience preferred.
•    Proficient use of Microsoft Office products including Word, Excel, Outlook, and PowerPoint.
•    Ability to use shipping software (i.e. Starship, Fed Ex), shipping scanner, and scale to weigh packages.
•    Ability to quickly learn new software programs as needed including our in-house computer software, Management Business Solutions (“MBS”), Inventory Management software (“Freezerworks”) and Great Plains (“GP”).


IMPORTANT: A resume is required to be considered for this position. If you have not uploaded your resume in your candidate profile, please return to upload field and attach your resume/CV. 

Vaccine Mandate
Charles River is a U.S. Federal Contractor.  As a result, we must follow the Presidential Executive Order to mandate vaccinations, and ensure our employees are fully vaccinated against COVID-19 by December 8, 2021.  Our main priority is the wellbeing, health, and safety of our people. We will be requiring proof of vaccination from all employees. 

Anyone with requests for disability-related and/or religious exemptions should contact Talent Acquisition ( so that information can be provided about the accommodation process at Charles River.


About HemaCare 
HemaCare, a Charles River company, is a global leader and trusted brand in the customization of human-derived biological products and services for biomedical research, drug discovery, and cell and gene therapy development. HemaCare’s vertically integrated solutions support preclinical research, clinical studies from phases 1 to 3, and commercialization with high-quality RUO and GMP-compliant starting material and apheresis collections. 

In January 2020, HemaCare was acquired by Charles River Laboratories, an early-stage contract research organization (CRO). Combined with Charles River’s integrated, early-stage portfolio of discovery, safety assessment, and manufacturing support services, the acquisition creates a unique, comprehensive solution for researchers and cell therapy developers and manufacturers worldwide to help accelerate their critical programs from basic research and proof-of-concept to regulatory approval and commercialization. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs and enhances their productivity and effectiveness to increase speed to market. We work closely with our clients throughout the clinical process to maximize success and drive positive clinical outcomes. 

Together, with over 17,000 employees within 80 facilities in 23 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical and biotechnology companies, government agencies, and hospitals and academic institutions around the world. 

At HemaCare, we are passionate about our role in improving the quality of people’s lives. We have proudly supported the development of 100% of the current commercially available FDA-approved immunocellular therapies. Our mission is to provide a best-in-class portfolio of high quality, customizable human cellular material and services to support drug discovery, scientific research, and cell therapy. This resonates from our employees and impacts our customers because we know that every day is an opportunity to advance discoveries and make a difference in someone’s life. 

Equal Employment Opportunity
Charles River Laboratories is an Equal Opportunity Employer - M/F/Disabled/Vet.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.


For more information, please visit

Nearest Major Market: Los Angeles

Job Segment: Biotech, Supply Chain Manager, Telecom, Telecommunications, Manager, Science, Operations, Technology, Management