Executive Director, Operations Management

Req ID #:  210774

Northridge, CA, US, 91325

For over 40 years, Charles River Cell Solutions has worked to making a positive impact on the world by providing the highest quality cellular material and services to biotech and pharmaceutical companies and research organizations that are performing innovative research and developing novel cell-based therapies.

We recognize that our success depends on the vision and passion of our employees; that is why we are devoted to making Cell Solutions a rewarding and valuable place to work. We believe in making a difference, and at Cell Solutions, you will make a difference every day.

IMPORTANT:   In order to be considered for this position, a resume/CV must be uploaded and submitted during the application process.  Please make sure work history and education are added correctly.  

Job Summary

The Executive Director, Operations Management is the primary party responsible for specific site activities and coordination of efforts between all Cell Solutions departments and sites. Point person for interfacing with many external parties and internal stakeholders to ensure optimal site performance. Member of the Senior Leadership Team contributing recommendations to strategic plans, business reviews, and execute activities to implement Corrective and Preventative Action plans brought forward from internal audits by the Quality team.  Has direct oversight of the Facilities, EHS&S, Equipment, Production Planning, and Shipping and Logistics departments at the Northridge site, and coordinates global activities and execution of priorities across all Cell Solutions sites. This position will also provide guidance, support, and indirect management, in coordination with senior leadership, to other Northridge functions including Procurement and Warehouse, Donor Management, Donor Recruitment, IT, Laboratory Services and Scientific R&D.

Essential Responsibilities

Site Operations:
•    Has overall responsibility for the development and implementation of the vision and strategy as well as budgets for the site and provides guidance to other site managers ensuring consistency.
•    Acts as the senior authority for site operations. Develop and maintain a deep understanding of site customer needs and translate into fit-for-purpose plans, leveraging and empowering the Site Operations team to meet customer requirements.
•    Creates and implements operational standards and customer service metrics for all sites to use as a measurement of performance.


Facilities Operations and Office Management:
•    Develops lab space allocation plans for existing and future spaces. Incorporates scientist needs, growth projections, program timelines, space and equipment footprint, and needs for sharing/segregation into a long-term, flexible space allocation plan.
•    Serves the needs of onsite team members, including lab, medical/donor, and site operations teams in capital project scoping, design, construction, and delivery.
•    Provides strategic direction to Facilities and office management staff to ensure that equipment and building systems are in good working order and that employee needs for badging, space security, office supplies, and kitchen amenities are met.


Environmental Health, Safety & Security:
•    Leads the Employee, Health, Safety & Security initiatives for all Cell Solutions sites, ensuring consistency with all policies, procedures, and training.
•    Works with CRL EHS&S to prioritize and deliver EHS&S programs at the sites to include but not limited to OSHA compliance, Exposure Risk Assessments, Chemical Hygiene, Hazard Communication, Biosafety Management, Respiratory Protection, Hearing Conservation and Personal Protective Equipment (PPE).
•    Engages with internal and external resources as needed to develop and successfully implement strategies and programs for managing EHS&S compliance and risks.  Knows and follows safety rules relative to area(s) of responsibility.  Follows Standard Operating Procedures (SOPs) and Current Good Manufacturing Practices (cGMPs) and external regulations regarding the products and procedures.


•    Directs Equipment staff, ensuring all duties and responsibilities are completed with a sense of urgency, a customer service focus and mind-set, and ability to be flexible handling and resolving unplanned issues.


Production Planning:
•    Plays integral role in production scheduling and lab capacity utilization.  Directs business systems for production planning alignment, acting as a liaison between donor recruitment and donor collections to achieve budgeted collection goals in a cost-effective manner.


Shipping and Logistics:
•    Oversees shipping and logistics department to ensure shipments (Domestic and International), outgoing and incoming, are completed according to product regulations, restrictions, and guidelines.

Job Qualifications

•    Preferred Bachelor’s degree in engineering, operations, business, or equivalent combination of related education and experience.
•    Ten+ years of progressive experience in laboratory, biotechnology, pharmaceutical, or donor center environments.
•    Prior experience in research environment a plus.
•    Experience with current Good Laboratory Practices, current Good Clinical Practices, and current Good Manufacturing Practices a plus. 

IMPORTANT: A resume is required to be considered for this position. If you have not uploaded your resume in your candidate profile, please return to upload field and attach your resume/CV. 


About Charles River Cell Solutions

Charles River Cell Solutions is a global leader and trusted brand in the customization of human-derived biological products and services for biomedical research, drug discovery, and cell and gene therapy development. Cell Solution’s vertically integrated solutions support preclinical research, clinical studies from phases 1 to 3, and commercialization with high-quality RUO and GMP-compliant starting material and apheresis collections. 

In January 2020, HemaCare was acquired by Charles River Laboratories, an early-stage contract research organization (CRO). Combined with Charles River’s integrated, early-stage portfolio of discovery, safety assessment, and manufacturing support services, the acquisition creates a unique, comprehensive solution for researchers and cell therapy developers and manufacturers worldwide to help accelerate their critical programs from basic research and proof-of-concept to regulatory approval and commercialization. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs and enhances their productivity and effectiveness to increase speed to market. We work closely with our clients throughout the clinical process to maximize success and drive positive clinical outcomes. 

Together, with over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical and biotechnology companies, government agencies, and hospitals and academic institutions around the world. 

At Cell Solutions, we are passionate about our role in improving the quality of people’s lives. We have proudly supported the development of 100% of the current commercially available FDA-approved immunocellular therapies. Our mission is to provide a best-in-class portfolio of high quality, customizable human cellular material and services to support drug discovery, scientific research, and cell therapy. This resonates from our employees and impacts our customers because we know that every day is an opportunity to advance discoveries and make a difference in someone’s life. 

Equal Employment Opportunity

Charles River Laboratories is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to crrecruitment_US@crl.com. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.


For more information, please visit www.criver.com.

Nearest Major Market: Los Angeles

Job Segment: Pharmaceutical, Research Scientist, Operations Manager, Chemical Research, Biomedical Engineering, Science, Operations, Engineering