Internal Communications - Administrative

Req ID #:  178505

Memphis, TN, US, 38118 Memphis, TN, US, 38118

For 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

IMPORTANT:   In order to be considered for this position, a resume/CV must be uploaded and submitted during the application process.  Please make sure work history and education are added correctly.   

Job Summary


As the Manager, Communications - Engagement you will play a critical role as a strategic partner to ensure staff feel informed, engaged, involved and valued. Through the development and delivery of a communications and staff engagement strategy, this role will put purpose and engagement at the center of our staff communications. This role will also develop content and implement internal communication strategies and plans that engage, align and inspire employees with Charles River's vision and business strategy and drive employees' understanding of and engagement with Charles River's priorities and key initiatives. In addition, this role will develop and publish content using electronic tools, including Sharepoint, Poppulo, and Digital Signage.



• Work closely with Sr. Manager, Employee Communications -Engagement to develop and implement a communications and employee engagement strategy which supports the delivery of strategic priorities, ensures key messages are communicated consistently and encourages two-way communication and feedback.
• Develop diverse communication channels, e.g. newsletter, intranet, social media, print, digital signage and email as the appropriate means for communicating with staff depending on the nature and context of different communications.
• Ensure internal communications messages are consistent across all mediums and are consistent with external communication messages.
• Responsible for planning, writing, editing, and publishing content across the range of internal communications channels.
• Work with senior stakeholders and leaders to build their capabilities for effective communications and engagement with staff.

• Partner with Human Resources and Corporate Communications and establish effective working relationships with internal and external stakeholders through networking and membership of relevant committees and working groups.
Plan and execute engagement events and activities.

• Perform all other related duties as assigned.


Job Qualifications

• Education: Bachelor's degree (B.A./B.S.) or equivalent in communications, journalism, web technologies, marketing or related discipline.
• Experience: 7 - 10 years related experience in corporate communications with a focus on internal audiences and content and digital channel development.
• An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.
• Certification/Licensure: None
• Other: Excellent writing and marketing skills required. Proficiency in creating word-processed documents, spreadsheets and presentations required. SharePoint, PowerPoint and other digital platform skills preferred.
Previous experience within a life science environment (e.g., biotech, pharmaceutical, medical device company, hospital, laboratory) preferred. Event Planning and project management experience preferred.



IMPORTANT: A resume is required to be considered for this position. If you have not uploaded your resume in your candidate profile, please return to upload field and attach your resume/CV. 

Vaccine Mandate
Charles River is a U.S. Federal Contractor.  As a result, we must follow the Presidential Executive Order to mandate vaccinations, and ensure our employees are fully vaccinated against COVID-19.  Our main priority is the wellbeing, health, and safety of our people. We require proof of vaccination from all employees. 

Anyone with requests for disability-related and/or religious exemptions should contact Talent Acquisition ( so that information can be provided about the accommodation process at Charles River.


About Cognate BioServices
Cognate BioServices, Inc., a Charles River Company, is the premier commercial-ready CDMO for cell and gene therapy needs. We are a dynamic, results-driven organization focused on providing the broadest range of expertise across the various cell types and technologies used in the commercialization of cell & gene therapies for regenerative medicine, cellular immunotherapy, and advanced cell therapy companies, organizations, and institutions.

We offer a unique combination of standard and custom services to companies across all points of clinical and commercial development. Our development and manufacturing services are focused on clients seeking rapid development of products from clinical studies into commercial manufacturing, with a unique capacity to handle all aspects of scale-up and commercial readiness.

Cognate leverages the combined know-how and expertise of its business, scientific, and technical teams to successfully develop and manufacture autologous and allogenic products across multiple cell-based technology platforms from start to finish, for you and your patients.

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Equal Employment Opportunity
Charles River Laboratories is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.


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Nearest Major Market: Memphis

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