Clinical Operations Associate I

Req ID #:  215761

Memphis, TN, US, 38118 Memphis, TN, US, 38118

For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.


IMPORTANT:   In order to be considered for this position, a resume/CV must be uploaded and submitted during the application process.  Please make sure work history and education are added correctly.   

Job Summary


This position will provide support in the management of clinical operations tasks associated with clinical supply chain activities related to the CRL-Memphis facility

  • Actively participate in the coordination of multiple client activities related to clinical program logistics, receipt of human tissues for production and intermediate/finished product shipments
  • Serve as designated point for assigned client project(s)
  • Participate in the coordination of the timely scheduling of client activities pertaining to incoming human tissues/components and outgoing intermediate/finished products
  • Provide support in timely communications of client requests/information exchange through close interactions with Client Project Management, Materials Management, Manufacturing, Operations, Quality and Clin Ops Teams
  • Field calls and inquiries pertaining to assigned client project tasks
  • Actively participate in planned weekly meetings, as assigned
  • Participate in development of appropriate action plans to prevent or correct deficiencies
  • Contribute to development/enforcement of departmental SOPs
  • Participate in the writing/reviewing of SOPs, Work Instructions, Job Aids and other documentation, as assigned


Job Qualifications


  • Must have attended a minimum of two (2) years post High School education in a science or related life sciences program
  • Knowledge in clinical supply chain logistics a plus
  • The candidate must also possess the following:
  • Excellent planning and organizational skills and proven ability to multitask/manage time and work
  • Interpersonal, facilitation, customer relations and negotiation skills
  • Ability to utilize initiative and work independently
  • Good communication skills, both verbal and written
  • Be computer literate including well developed computer skills in applicable software (eg. MS Word, Excel, Outlook Calendar)
  • Good command of English language/grammar with accuracy in data entry
  • Excellent problem-solving skills
  • Ability to manage competing priorities

IMPORTANT: A resume is required to be considered for this position. If you have not uploaded your resume in your candidate profile, please return to upload field and attach your resume/CV. 

About Biologics Testing Solutions
With more than 50 years of experience and proven regulatory expertise, the Charles River Biologics group can address challenging projects for biotechnology and pharmaceutical companies worldwide. Offering a variety of services such as contamination and impurity testing, protein characterization, bioassays, viral clearance studies and stability and lot release programs, we support clients throughout the biologic development cycle, from the establishment and characterization of cell banks through preclinical and clinical studies to marketed products. Whether clients need stand-alone services, a unique package of testing, or insourced support, our Biologics group can create a custom solution to suit their needs.  Each year more than 20,000 biologic testing reports are sent each and over 200 licenses products are supported by our biologics testing solutions team.


About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.


With over 20,000 employees within 110 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. 

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of 86% of the drugs approved by the FDA in 2021.

Equal Employment Opportunity
Charles River Laboratories is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, veteran or disability status.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

For more information, please visit

Nearest Major Market: Memphis

Job Segment: Logistics, Pharmaceutical, Testing, Supply Chain, Operations Manager, Operations, Science, Technology