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Client Manager

Req ID #:  41875

Kuopio, IS, FI, 70210

For over 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.



Client Manager with scientific background

We are looking for Client Manager with proven track of academic/industrial experience in diseases of central nervous system (CNS), client management, and portfolio sales to join Charles River Discovery Research Service site located in Kuopio, Finland. This is full time and permanent position and we offer a dynamic and engaging work environment in drug discovery. The compensation is monthly salary with score card incentive based on performance.

In this position you are responsible for regular client communications, client management, and sales of Charles River‘s products and services with particular focus on Discovery CNS in vivo and in vitro portfolio. The position requires expertise in in vivo/in vitro pharmacology in CNS area that enables client discussions and sales on various CNS diseases animal models. Client manager will be responsible for  initiation, execution and complete delivery of products/services for Charles River clients and also for creating proposals and associated documentation and delivering them to clients. The responsibilities of this position include also establishment of new client relationships, maintenance and development of existing client relations and nurturing of business leads. Client manager participates in marketing team activities, follows up with ongoing client projects, sales projections/forecasting and monitoring of client satisfaction.


  • Education: MSc or PhD level degree in Biological Science relevant to scope of work
  • Work experience: At least 2 years of experience in sales (preferably laboratory services) and working in in vivo laboratory environment. Experience in client project management and sales communication is considered to be an advantage. Experience in project cost accounting is an advantage.
  • Skills: Strong problem-solving skills, excellent negotiation skills. Strong computer skills, especially in Microsoft Office programs. Use of sales management tools like SalesForce are desirable. Very good communication skills in English, both written and spoken, other languages are an advantage. Official Corporate language is English.
  • Other: Must be able to travel and work outside office hours. Understanding of the service business (CRO) environment, ability to work in a process-like environment,  capability to follow-up on details, and persistence in troubleshooting issues requiring resolution, ability to multi-task.


About Discovery

Discovery from Charles River is industry-proven in the successful development of novel therapies, with over 320 patents and 74 preclinical drug candidates delivered to our sponsors in the past 17 years. Backed by more than 650 scientists, our comprehensive, integrated portfolio employs the latest technology and platforms to provide chemistry, biology, and pharmacology services that support clients from the earliest stages of hit identification all the way through to IND. Our client-focused, collaborative approach creates true partnerships that anticipate challenges, overcome obstacles, and move us forward together on the journey of getting new drugs to market.


About Charles River

Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 11,000 employees within 70 facilities in 18 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges.  Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. And in 2016, revenue increased by 23.3% to $1.68 billion from $1.36 billion in 2015.

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of ~70% of the drugs approved by the FDA in 2016.

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