IT Engineer - Data Protection (DTJ)

Req ID #:  216227


At Charles River, we are passionate about improving the quality of people’s lives. When you join our global family, you will help create healthier lives for millions of patients and their families. 

Charles River employees are innovative thinkers, who are dedicated to continuous learning and improvement. We will empower you with the resources you need to grow and develop in your career. 

As a Charles River employee, you will be part of an industry-leading, customer-focused company at the forefront of drug development. Your skills will play a key role in bringing life-saving therapies to market faster through simpler, quicker, and more digitalized processes. Whether you are in lab operations, finance, IT, sales, or another area, when you work at Charles River, you will be the difference every day for patients across the globe.

Job Summary

Charles River Laboratories is seeking an IT Engineer - Data Protection to join the Global Infrastructure Services team. This role will require a mix of subject matter expertise in cloud computing technologies, on-prem virtual infrastructure and data protection technologies. You will be challenged to find approaches that enable the appropriate data protection methodologies for multi-region, hybrid cloud infrastructures.


Through excellence in delivery, you will help to achieve and maintain a high level of employee engagement, customer satisfaction and team productivity. 


Role Accountabilities:
•Accountable for deploying appropriate data protection and recovery solutions capable of meeting the business, compliance and regulatory demands of a rapidly expanding, global enterprise
•Accountable for ensuring data is backed up consistently and that all failures are resolved and communicated to stakeholders in a timely manner 
•Accountable for contributing to a high performing team that delivers consumable, standardized solutions for hybrid, on-prem and public cloud infrastructure services
•Accountable for collaborating and consulting with other IT practices to support technical solution development and deployment


Essential Duties and Responsibilities: 
•Design, implement and manage data protection technologies in global data centers, global sites and public cloud environments (AWS, Azure) 
•Function as an escalation point for L1\L2 support teams for troubleshooting issues
•Ensure data protection solutions can achieve the RPO\RTO targets as defined by the business 
•Design and maintain capacity and licensing reports for data protection infrastructure
•Plan and coordinate hardware and software upgrade lifecycles
•Document technical designs and procedures for compliance and L1\L2 support teams
•Advise Technical Product Owner and management on service enhancement opportunities 
•Collaborate with application owners, business users and disaster recovery personnel to determine proper technologies and protection mechanisms to meet BCDR requirements
•Support evolution of on-prem backup process to cloud-native solutions in a hybrid infrastructure
•Participate in multiple, highly complex projects/tasks simultaneously and prioritize as required
•Embrace a team mindset and collaborate with peers on new initiatives, projects, troubleshooting, cross-training and knowledge sharing
•Expand responsibilities and technical expertise by successfully collaborating with peers on data center, hybrid infrastructure, storage, virtualization and public cloud technologies
•Perform all other related duties as assigned

Job Qualifications

Required Qualifications:

Education: Bachelor’s degree (B.A./B.S.) or equivalent experience in computer science, engineering, or related discipline. 

•5 years experience in the IT field
•2-4 years experience with VMware in large enterprise environments
•2-4 years hands on experience managing enterprise on-prem and\or cloud-native backup solutions (Rubrik, AWS Backups, Azure Backup, Azure Backup MABS\MARS agent, etc.)
•1-2 years experience with hybrid and\or public cloud infrastructures (AWS, Azure, VMC, etc)
•Experience designing, implementing and managing data protection technologies in multi-site, on-prem environments and\or multi-region, public cloud infrastructures 
•Experience managing backup and recovery technologies for both physical and virtual server infrastructures hosting Windows, Linux, Oracle and SQL
•Knowledge of backup and recovery standards, procedures, terminology, and metrics
•Knowledge of storage, networking, data replication, and virtualization technologies
•Experience automating configuration and infrastructure tasks using scripting, infrastructure as code or other tooling 
•Experience working on or with teams using Agile methodologies                                                                                                                                                                                                                                                                                                                    


•AWS or Azure certification a plus
•Experience working in highly regulated environments (GxP experience preferred)
•Effective communication skills for large, multi-national audiences 
•Effective cross-functional leadership and collaboration skills   
•Flexibility and willingness to learn new toolsets and solutions
•Ability and willingness to cross train, document and operationalize new technologies 
•In depth knowledge of hybrid cloud infrastructure design and implementation 

Compensation Data

The pay range for this position is $100,000-$130,000. Please note that salaries vary within the range based on factors including, but not limited to, experience, skills, education, certifications, and location.

About Corporate Functions
The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.  

About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. 
At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of 86% of the drugs approved by the FDA in 2021.

Equal Employment Opportunity
Charles River Laboratories is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to [email protected] This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.


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