Supervisor, Technical Ops

Req ID #:  59251

Horsham, PA, US, 19044

For 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.


Job Summary

Supervise members of the Technical Operations group including:  management and training of personnel, participation in interdepartmental and intradepartmental projects and point of contact in matters pertaining to operation of the laboratory.  Responsible for managing the technical staff in assigned area to ensure compliance with the protocol and applicable SOPs and maintain the raw data for non-clinical studies. Ensure compliance with all applicable regulations and with site and departmental policies, practices and procedures.


Essential Functions and Responsibilities
  • Monitor performance of direct reports.  Provide regular coaching and counseling.  
  • Assist in preparation and delivery of salary and performance reviews of direct reports. 
  • Identify technical and supervisory training and development needs of direct reports.  
  • Provide direct daily supervision and review work of assigned departmental employees to ensure accuracy and to ensure adherence to pertinent departmental policies, practices, and procedures. 
  • Assist in the interview and selection of qualified non-exempt personnel.  Recom­mend personnel actions, including hiring, promotions and raises.  
  • Partner with Human Resources and depart­mental management to assist in the handling of disciplinary issues.  Draft appropriate personnel action paperwork.
  • Assist in preparation and delivery of salary and performance reviews of direct reports.
  • Schedule overtime as authorized.  Review and approve time cards.  Coordinate vacation/time off schedules.
  • Recommend short-range operating objectives, organizational structure of direct reports and staffing requirements.  
  • Ensure optimum performance of group function.  Recommend and implement techniques to improve productivity, increase efficiencies, cut costs, take advantage of opportunities, and maintain state-of-the-art practices.
  • Assist in the development, maintenance and communication of departmental systems and SOPs.  Assist in the development and communication of job descriptions for subordinate positions.
  • Ensure that departmental equipment is maintained in good working condition and that departmental area(s) are maintained in a clean and orderly condition. 
  • Ensure raw data records are accurate, complete, and in appropriate order, and meet protocol and SOP specifications and GLP requirements.
  • Perform rodent physical examinations, randomization and review suitability for study assignment with the Study Director.
  • Interact with Study Directors, Study Coordinators, Data Management, Animal Care and technical staff in conducting and reporting of studies.
  • Assume responsibilities for special projects delegated by laboratory management.
  • Assist in the review of raw data and maintenance records as required by Standard Operating Procedures.
  • Ensure adequate supplies of all equipment/materials during the course of study.
  • Assist Study Directors and Study Coordinators in preparing responses to both internal and Sponsor Quality Assurance Audits.
  • Assist with facility security and emergency procedures such as setting alarms, opening or closing the building.


  • Bachelor’s degree (B.S./B.A.) preferably in a life science, or relevant animal science education and experience.
  • Two to four years experience in a non clinical laboratory, or a combination of non-clinical laboratory/supervisory experience.
  • An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.
  • Certification/Licensure: ALAT, LAT, or LATG preferred


  • Required to regularly wear safety equipment and outer wear in compliance with OSHA regulations
  • Must be able to regularly observe physical attributes of species and changes thereto.
  • Must be able to frequently firmly hold species while utilizing fine motor skills. 


 Regularly works with or near caustic chemicals and with test articles with unknown levels of toxicity.  Regularly exposed to rodent dander.   

About Safety Assessment
Charles River is committed to helping our partners expedite their preclinical drug development with exceptional safety assessment services, state-of-the-art facilities and expert regulatory guidance. From individual specialty toxicology and IND enabling studies to tailored packages and total laboratory support, our deeply experienced team can design and execute programs that anticipate challenges and avoid roadblocks for a smooth, efficient journey to market.  Each year approximately 120 investigational new drug (IND) programs are conducted in our Safety Assessment facilities.


About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.


With over 14,000 employees within 80 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. And in 2018, revenue increased by 22% to $2.27 billion from $1.86 billion in 2017.

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of ~85% of the drugs approved by the FDA in 2018.


Equal Employment Opportunity 


Charles River Laboratories is an Equal Opportunity Employer - M/F/Disabled/Vet