Director of Operations

Req ID #:  215569

Horsham, PA, US, 19044

For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.


IMPORTANT:   In order to be considered for this position, a resume/CV must be uploaded and submitted during the application process.  Please make sure work history and education are added correctly.   


Job Summary

The Director of Operations is responsible for providing leadership, oversight, and management of In-Vivo departments at Horsham location.  Direct the conduct and quality of all aspects of operations, activities and/or projects at the site. Implement, manage, and maintain Preclinical Services functions and business activities.

Job Qualifications

•    Provide oversight and management of assigned groups including In Vivo Technical Operations, Scheduling Groups, Training Groups, Animal Care Lab, Necropsy Lab and Fetal Evaluation Lab at Horsham so they are strategically aligned between areas of responsibility and site and corporate strategic plans and short and long-term plans
•    Foster effective communication between the assigned departments
•    Identify potential problems and propose and implement effective solutions to resolve in a proactive manner 
•    Oversee the development, implementation, and management of programs that will ensure efficiency and will maximize all applicable resources
•    Oversee the operation and maintenance oversight and documentation of maintenance of the buildings.  Ensure that lab maintenance records are reviewed as needed
•    Resolve internal and external customer requests, inquiries, and complaints and provide technical assistance
•    Ensure compliance, follow through, and work to resolve issues that directly impact the business
•    Direct activities of assigned group(s) to ensure optimum performance of the group/function
•    Responsible for personnel management activities and integration of activities across departments such as: scheduling, personnel actions (hiring, promotions, transfers, etc.), training and development, providing regular direction and feedback on performance, disciplinary actions and preparing and delivering annual performance and salary reviews
•    Develop short- and long-range operating objectives, organizational structure, staffing requirements and succession plans
•    Develop and recommend departmental budget and authorize expenditures
•    Develop and oversee the implementation of departmental training programs, including orientation
•    Support the policy of equal employment opportunity through affirmative action in personnel actions
•    Ensure adherence to pertinent regulatory requirements (e.g. Good Laboratory Practices) and to departmental policies, practices and procedures [SOPs, safety procedures and bio-safety protocols]
•    Perform testing facility management duties for the site as delegated by senior management
•    Develop, institute, and promote business and marketing plans to support a continuous revenue stream from contract archiving
•    Maintain and develop SOPS, harmonized policies, practices, and procedures for all departments.



Education:  Bachelor’s degree (B.A./B.S.) or equivalent in biology or related discipline required
Experience: Ten or more years related experience in In-Vivo labs consisting of general/reproductive toxicology studies and/or necropsy/histology procedures required
Other:  Must demonstrate strong leadership skills, excellent organizational skills and the ability to meet deadlines.  Excellent communication (both written and verbal).  Effective facilitation and negotiation skills.   Ability to interact appropriately with all levels of employees.

The pay range for this position is $130,000.00 - $160,000.00. Please note that salaries vary within the range based on factors including, but not limited to, experience, skills, education, certifications, and location.


IMPORTANT: A resume is required to be considered for this position. If you have not uploaded your resume in your candidate profile, please return to upload field and attach your resume/CV. 

About Safety Assessment
Charles River is committed to helping our partners expedite their preclinical drug development with exceptional safety assessment services, state-of-the-art facilities and expert regulatory guidance. From individual specialty toxicology and IND enabling studies to tailored packages and total laboratory support, our deeply experienced team can design and execute programs that anticipate challenges and avoid roadblocks for a smooth, efficient journey to market.  Each year approximately 120 investigational new drug (IND) programs are conducted in our Safety Assessment facilities. 


About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.


With over 20,000 employees within 110 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. 

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of 86% of the drugs approved by the FDA in 2021.


Equal Employment Opportunity
Charles River Laboratories is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to [email protected] This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

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Nearest Major Market: Philadelphia

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