Client Services Representative I - Scientific Support

Req ID #:  75772
Location: 

Horsham, PA, US, 19044

For 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

Job Summary

Provide support functions for department management and staff, in the preparation and coordination of study proposals, prices and Letters of Payment Authorization (LOPA). 

Prepare general information and bid and proposal packages, from generic letters to full proposal responses.
Use provided information to create scope of work sections for inclusion in Statements of Work (SOWs)
Prepare and track SOWs and Amended SOWs.
Create and maintain department files (including electronic files).
Asist with the preparation of marketing and Client Services presentations
Perform all other related duties as assigned.

QUALIFICATIONS:

Education:  Associate’s degree (A.A./A.S.) or equivalent in science, business or marketing related discipline.  Bachelor’s degree preferred.
Experience:  1-2 years client service or related experience.
Experience in a contract research and/or pharmaceutical setting preferred.

An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.
 

Other: 
Strong communication and interpersonal skills.
Organizational skills and attention to detail required. 
Proficient in word processing, spreadsheet, and database software. 
Capable of working with a minimum of supervision, able to handle multiple tasks, and effectively prioritize based on departmental goals.
Strong communication and interpersonal skills.
Organizational skills and attention to detail required.
Proficient in word processing, spreadsheet, and database software.
Ability to work effectively and efficiently to meet deadlines.
Understanding of business/sales process required.

About Corporate Functions 

The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.

 

About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

 

With over 17,000 employees within 80 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. And in 2019, revenue increased to $2.62.

 

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of ~85% of the drugs approved by the FDA in 2019.

 

Equal Employment Opportunity 

Charles River Laboratories is an Equal Opportunity Employer - M/F/Disabled/Vet

 

 

 


Nearest Major Market: Philadelphia

Job Segment: Scientific, Biotech, Pharmaceutical, Laboratory, Engineering, Science, Research