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IT Business Analyst

Req ID #:  40466

Charleston, SC, US

For nearly 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.isabled/Vet

Job Summary


We are seeking an experienced IT Business Analyst for our Microbial Solutions business in Charleston, SC.


The IT Business Analyst  is responsible for process analysis, requirements gathering, and business support within regulated and/or non-regulated IT environments. This role will participate in the analysis and delivery of IT projects that support the business and technology strategies.  Other responsibilities of this role include:

  • Partner with the business to understand how the business works, support identifying business problems and where technology solutions can help support their needs.
  • Identify customer organization's strengths and weaknesses and suggest areas of improvement via processes and/or technology.
  • Act as primary liaison between the business functions and IT, translating business goals and requests into relevant business needs that can be consumed by IT project and development resources.
  • Develop business cases showing value and return on investment supporting proposed projects.
  • Provide user support in manufacturing, inventory, warehouse, quality, purchasing, customer service, pricing, costing, sales, and finance systems to help support user adoption.  Communicate with users to develop and improve solutions.
  • Appropriately set expectations on the capabilities of systems, request timelines and scope, assisting the business in prioritization when/if all needs cannot be met.
  • Facilitate and document requirements, specifications, and business processes and coordinate recommendations related to proposed solutions.
  • Work with technical resources to support system design specifications.
  • May lead testing and validation efforts.
  • Work with user personnel to identify required changes and communicate needed changes to development/implementation team.
  • Ensure issues are identified, tracked, reported on, and resolved in a timely manner.
  • Communicate effectively with users to identify needs and evaluate alternative business solutions with project management.
  • Perform all other related duties as assigned.


The following are minimum requirements related to the IT Business Analyst position.

  • Bachelor's degree (B.A. /B.S.) or equivalent. 
  • Minimum 5 years applicable business analysis experience.
  • An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above. SAP and manufacturing organization experience is required, as well as demonstrated ability to evaluate other technologies.
  • APICS exposure is a plus.
  • In-depth knowledge of current IT technologies and state-of-the-art practices.  Must understand best practice for business processes.
  • Excellent communication and interpersonal skills including the ability to deliver informative, well-organized presentations. 
  • Ability to work well in a team environment.


About Microbial Solutions
Our Microbial Solutions business group has a comprehensive portfolio of endotoxin testing, microbial detection and microbial identification products and services is unlike any other, and has been purposefully designed to meet the complex and ever-changing needs of the industry. We help clients to ensure product safety and quality with easy-to-use yet robust testing solutions that satisfy regulatory requirements, support critical decision making and improve operational efficiencies.


About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.


With over 13,000 employees within 80 facilities in 23 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges.  Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.


At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of 80% of the drugs approved by the FDA in 2017.


For more information, please visit


Equal Employment Opportunity
Charles River Laboratories, Inc. is an Equal Opportunity Employer M/F/D

Nearest Major Market: Charleston South Carolina
Nearest Secondary Market: South Carolina

Job Segment: Biotech, ERP, Business Analyst, Pharmaceutical, Science, Technology, Research